Patricia Leonard
Tulsa,OK
Summary
Proven Administrator Supervisor at Unifi Aviation, LLC, adept in office management and team leadership. Expertly maintained confidentiality and streamlined office operations, enhancing team efficiency and document management. Skilled in MS Office and fostering professional growth, significantly improving inter-departmental communication and operational workflows.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrator Supervisor
Unifi Aviation, LLC
10.2021 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Monitored payroll, and invoicing.
- Coordinated with IT department to resolve technical issues and maintain computer systems.
- Traveling to train other supervisors and agents for Customer Service and Ramp.
Station Trainer
Unifi Aviation, LLC
09.2021 - Current
- Organized regular refresher courses for seasoned employees to maintain up-to-date knowledge on industry trends and best practices.
- Elevated team cohesion through the facilitation of team-building activities and workshops.
- Ensured compliance with safety regulations within office environment.
- Identified needs of customers and promptly and efficiently.
- Managed day to day office operations, ensuring efficient workflow and adherence to policies.
Education
High School Diploma -
Tulsa Community College
Tulsa, OKSkills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Office administration
- MS office
- Decision-making
- Team building and leadership
- Office management
- Personable and approachable
- Staff management
- Schedule coordination
Accomplishments
- Supervised team of 70 staff members.
- Used Microsoft Excel to develop hourly tracking spreadsheets.
- Resolved some station problems with survey information and more team mettings.
Certification
- Mentor ME Unifi Aviation March 2024
- CPR/AED Certification
- First Aid Certification
- Certified Nursing Assistant (CNA)
- Certified Medical Assistant (CMA)
Timeline
Administrator Supervisor
Unifi Aviation, LLC
10.2021 - Current
Station Trainer
Unifi Aviation, LLC
09.2021 - Current
- Mentor ME Unifi Aviation March 2024
- CPR/AED Certification
- First Aid Certification
- Certified Nursing Assistant (CNA)
- Certified Medical Assistant (CMA)
High School Diploma -
Tulsa Community College
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