Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patricia Lipscomb

Graham,NC

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Dynamic individual with hands-on experience in Medication Aide/ Customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Phlebotomist/Specimen Collector Coordinator

Radeas
09.2024 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

Office Manager

Across The Lifespan
05.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Documented and Managed EHR records and scheduled appointments
  • Checking Patients in, Getting vitals and urine/blood specimens
  • Sanitized and cleaned patient care areas

Production Line Operator

Lotus Bakery
09.2022 - 04.2024
  • Ensured high-quality output by conducting thorough quality control checks and promptly addressing any issues identified.
  • Maintained a safe working environment by adhering to safety protocols, conducting routine inspections, and providing necessary training to fellow operators.
  • Minimized material waste during production runs through careful monitoring of raw material usage and adherence to established guidelines.
  • Consistently met or exceeded daily production targets through diligent monitoring of equipment performance and proactive problemsolving.
  • Assisted in training new hires on machine operation procedures, ensuring they were well-prepared for their roles as Production Line Operators.
  • Reduced machine downtime through regular maintenance checks, prompt troubleshooting, and timely repairs.

Medication Aide/ SIC

Abundant Living Family Care Home
10.2014 - 04.2022
  • Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
  • Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Reduced medication errors by diligently maintaining and updating medication records for each patient.
  • Administered prescribed drugs to high-volume patient caseload.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Enhanced patient health by accurately administering prescribed medications according to schedule.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Assisted in inventory management, ensuring an adequate stock of medications was always available for patients'' needs.
  • Upheld strict confidentiality standards, safeguarding sensitive patient information at all times during recordkeeping duties.
  • Reported changes in patient status regarding drug therapy.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Employed time management skills to prioritize tasks effectively without compromising patient care quality.

Education

GED -

Alamance Community College
Graham, NC
01-2004

Skills

  • Medication Aide (17 years)
  • PCA
  • Ventipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA compliance
  • EHR Experience
  • Patient confidentiality

Certification

  • PT - Phlebotomy Technician- Phlebotomy Tutor April 2025
  • Medication Aide-1/04/2008
  • PCA -3/2018
  • CPR/First Aide
  • Medical Administrative Assistant w/ EHR - Piedmont Community College 5/2025
  • Medication Used to treat Mental Illness (certificate)
  • Mood Stabilizers
  • Cultural Competence in Long Term Care
  • Signs and Symptoms of Mental Illness
  • Blood Borne Pathogens
  • HIPPA Training
  • Dealing with Difficult Clients

Timeline

Phlebotomist/Specimen Collector Coordinator

Radeas
09.2024 - Current

Office Manager

Across The Lifespan
05.2024 - Current

Production Line Operator

Lotus Bakery
09.2022 - 04.2024

Medication Aide/ SIC

Abundant Living Family Care Home
10.2014 - 04.2022

GED -

Alamance Community College

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