Patricia L. Jackson
Tuscaloosa,AL
Summary
Data manager with excellent organizational skills: flexible, adaptable, and diplomatic. Solutions Driven: Strong decision-making ability to identify and solve problems/detailed oriented. Effective communications and interpersonal skills/ Over 30 years of Customer Service. Proactive thinker and planner characterized by commitment and attention to details. Multi-faceted automated or computerized system operation. Skilled typist at 65 wpm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Government Information Specialist
Tuscaloosa VA Medical Center
09.2024 - Current
- Serves as the Department of Veterans Affairs focal point and technical expert for the Freedom of Information Act (FOIA) programs.
- Researching, analyzing, and evaluating data for response to information requests; assembling and reviewing proposed FOIA release packages for release/non-release of records.
- Strengthens and sustains the operation life cycle of the privacy/FOIA program by developing a communication strategy that fosters awareness for both internal and external partners to improve compliance, provide training and engage the public.
- Provides subject matter expertise directly and independently with senior leadership, local and facility Law Enforcement, Office of Chief Counsel in the District, VHA Central Office and VISN leadership regarding data governance.
- Redacts information from records, contracts, notes, etc. for security purposes that can cause harm to our agency’s mission or put individuals in jeopardy.
- Associate Director Office
- Full Time/ 40 hrs. per week
- GS-0343-12
Administrative Officer (AO)
Tuscaloosa VA Medical Center
05.2022 - 09.2024
- Responsible for the assembly of information and compilation of reports dealing with production figures, status of projects, and cost of operations.
- Designs, studies, and develops qualitative and quantitative data in support of management requirements and matters of evaluations and measurement.
- Evaluates agency space utilization, recommending facility changes through agency management.
- Manages the budget relating to supplies, travel, training, awards, and other budgetary expenditures, to identify and anticipate potential shortfalls or surpluses within programs as the fiscal year progresses. Fund Control Point (FCP) Purchase Card Holder.
- Acts as the Liaison with Human Resources Management Services (HRMS) concerning personnel-related matters.
- Environmental Management Services
- Full Time/ 40 hrs. per week
- GS-0341-11
Medical Administration Specialist (AOD)
Tuscaloosa VA Medical Center
02.2020 - 05.2022
- Delegated to full responsibility to exercise the Director in all non-policy making administrative matters. Assisted medical center staff with medically related legal problems, including involuntary commitments, orders of protective custody, and management of unruly or severely disturbed patients. Provided orientation and situational technical advice to physicians and staff regarding VA policies and procedures.
- Directly intervened when problems regarding patient activity occur and advised clinical staff of appropriate administrative action according to medical center policy and procedures. Observed, evaluated and ensured that administrative activities were coordinated according to policy and procedure in conjunction with the MOD, POD, NOD, Clinical Support Services, the Mental Health, Primary Care, and Resource Management Service Lines, OI&T, Engineering, Laboratory, Radiology, Pharmacy, Nursing, Nutrition, Environment Management Service personnel, and others during WHEN hours.
- Disaster Emergency Medical Personnel System (DEMPS) Volunteer signed up in 2021.
- Health Admin Services
- Full Time/ 40 hrs. per week
- GS-0301-09
Research Support Specialist
Dwight D Eisenhower Army Medical Center/ Fort Gordon, GA
07.2018 - 02.2020
- Coordinated research protocol review actions within the research review and approval process.
- Documented protocol modifications requested by the committees and ensured that investigators responded to the requested changes, were routed back to the committees for review and approval decisions.
- Answered inquiries from prospective investigators (physicians/doctors, dentists, PhDs, and other clinical and non-clinical investigators. I assisted them in preparing and submitting protocols and other actions.
- DDEAMC/ Clinical Investigations
- Full Time/ 40 hrs. per week
- GS-0301-09
Education
External Degree Program -
University of Alabama
Tuscaloosa, ALundefined
Shelton State Community College
Tuscaloosa, ALAA Degree - Computer Technology
Barton Community College
Great Bend, KS12.2000
Diploma - undefined
Roseland Community H. S.
Roseland, IL06.1984
Skills
- Composite Healthcare System
- Microsoft Windows Microsoft Suite
- PowerPoint
- Access
- Excel
- Database Management
- Desktop Publishing
- Micro-Computer Repair and Upgrade
- Key Master System
- Citrix System
- Vista and CPRS
- VET LINK
- MSS & HRIS for HR Duties
- SEPG
- FORCE for COR duties
Certification
- 2022 FAC-COR Level I Certification Expires 2026-04-09
- VASP- Supervisory Training – Completed 2023-06-29-Certification
Timeline
Government Information Specialist
Tuscaloosa VA Medical Center
09.2024 - Current
Administrative Officer (AO)
Tuscaloosa VA Medical Center
05.2022 - 09.2024
Medical Administration Specialist (AOD)
Tuscaloosa VA Medical Center
02.2020 - 05.2022
Research Support Specialist
Dwight D Eisenhower Army Medical Center/ Fort Gordon, GA
07.2018 - 02.2020
undefined
Shelton State Community College
AA Degree - Computer Technology
Barton Community College
Diploma - undefined
Roseland Community H. S.
External Degree Program -
University of Alabama
HONORS
Letters of Appreciation from German Commissary- 1991-11, Certificate of Achievement and Red Cross Pin -1990, Certificate of Merit from Irwin Army Hospital, Certificate of Commendation from Irwin Army Hospital, Dean’s List / 3.50, Shelton State Community College ‘09, I Care Awards from Tuscaloosa VA 2009-2014, Graduate of the 2014 (ABLC) Action Based Leadership Class at the Tuscaloosa VAMC. 2014-09-17
ADDITIONAL SKILLS
- Although outside of the 10-year reporting window I want to mention that I was a Patient Service technician/phlebotomist. I learned basic medical terminology and the correct procedures for specimen handling and specimen collections and held a Phlebotomy certification for blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections for correctional facilities. Well versed in compliance and safety, and effectively communicated the importance of compliance and safety to other employees.
- In Germany in 1989 as a volunteer with Red Cross, I volunteered with Champus. I assisted the soldiers in filling out the insurance forms; they were then processed and then sent on to the Main office.
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