PATRICIA LONG
Florence,TX
Summary
Seeking an MBA Leadership Development Role that will allow exceptional nursing skills, administrative skills, and leadership skills to be utilized. Looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Float RN Case Manager
St Davids Health Care/HCA Central West
2022.02 - Current
- Travel throughout Austin Market St David's Hospitals (total of 6 facilities) Work collaboratively with a multidisciplinary team to ensure progression of care Preceptor for new staff and PRN RN Case Managers Assess and establish appropriate patient centered goals Refer clients to appropriate post-acute care services.
Observation RN Case Manager
St David's North Austin Medical Center/HCA
2018.08 - 2021.02
- Work with the director of case management and CFO to help create duties for this role Streamlined this job role to successfully reach metrics set forth by Medicare guidelines including zero over two day stays Communicate with all department leadership to ensure tests and treatments were performed timely to ensure adequate progression of care
- Identify potential quality issues to aid in progression of care Collect delays and barriers to progression of care, and the outcomes
- Generated daily reports for the CFO that included barriers to progression of care, what has been done or being done to overcome said barriers, and updates on the outcomes throughout the day.
RN Case Manager
2015.10 - 2018.03
MS National Guard
Leading Solutions
- Assist to ensure service members are medically ready to deploy for MS Army National Guard Initiate, track, and manage electronic records for service members with injuries or illness Review PHA's for accuracy and completion with service members.
RN Case Manager
MS Baptist Medical Center
2011.05 - 2015.07
- Assessed 30 - 40 clients or charts daily for discharge needs and establish needed post-acute services Communicated with multidisciplinary teams to help ensure patients receive appropriate and safe discharge plans Communicated daily with the Director of Nursing on complex cases throughout the facility to find solutions to the barriers that prevent progression of care PROJECT: Established CM role in the surgery department with the goal of reducing the number of denials related to improper admission orders, improper insurance authorization Educate surgical clinics on proper admission orders, the importance of proper CPT codes prior to admission Developed processes and spreadsheets to improve the surgery teams tracking and follow through on appropriate orders and insurance authorizations.
Team Leader/Field RN Case Manager
Camellia Home Health
2008.06 - 2011.04
Field RN
- Managed 30 - 40 cases weekly from admission to discharge Established reachable goals with patients on admission, assessed, educated, and monitored patient until goals were reached Advocated for patients by communicating care preferences to practitioners, verifying interventions meet treatment goals and identifying insurance coverage limitations Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Team Lead
- Audited charts and reviewed clinical documents to verify accuracy Education/training staff Managed daily/weekly schedules of a multidisciplinary team to ensure adequate coverage of patients throughout three counties Provided needed support to team in field by educating, following up with additional needs, and providing extra coverage.
Education
Master of Business Administration -
Western Governors University
Salt Lake City, UT12.2023
Bachelor of Science - Nursing
Walden University
Minneapolis, MN05.2021
Associate of Science - Health
Walden University
Minneapolis, Hinds, Jackson, MN12.2003
Skills
- Verbal/written communication, administrative, analytical, time management, critical thinking, decision making, data entry, resource utilization, performance improvement, quality improvement, resourceful, problem-solving, detail-oriented, goal-oriented, computer literate, quick learner, employee training, organizational skills.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Float RN Case Manager
St Davids Health Care/HCA Central West
2022.02 - Current
Observation RN Case Manager
St David's North Austin Medical Center/HCA
2018.08 - 2021.02
RN Case Manager
2015.10 - 2018.03
RN Case Manager
MS Baptist Medical Center
2011.05 - 2015.07
Team Leader/Field RN Case Manager
Camellia Home Health
2008.06 - 2011.04
Wound Care Certified
Interqual Certified
MS National Guard
Leading Solutions
Field RN
Team Lead
Master of Business Administration -
Western Governors University
Bachelor of Science - Nursing
Walden University
Associate of Science - Health
Walden University
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