Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
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Patricia Lopez

Phoenix,AZ

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bank Teller

First National Bank of Eldorado
Eldorado , Texas
10.2022 - 07.2024
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Cross-sold bank products such as savings accounts and credit cards to existing clients.
  • Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
  • Performed cash handling duties including counting currency, coins and checks.
  • Balanced teller drawers regularly throughout the day according to established procedures.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Provided assistance to other tellers during peak business hours as needed.

Private Nanny

Jade winters
Spicewood, Texas
08.2020 - 06.2022
  • Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
  • Provided supervision and guidance to ensure safety of children in all situations.
  • Maintained a safe, healthy and nurturing environment for the children in their home.
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Prepared meals according to dietary needs of the family's children.
  • Took children on outings such as parks, library visits, sports events or educational trips.
  • Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
  • Monitored behavior of the children to enforce appropriate conduct standards set by parents.

Health Technician

Catapult Health
Dallas, Texas
05.2018 - 06.2020
  • Managed patient health records, including entering data into electronic medical record systems.
  • Performed laboratory tests such as urinalysis and complete blood count.
  • Provided guidance to patients on preventive health care measures.
  • Monitored vital signs such as pulse rate, temperature, respiration, and blood pressure.
  • Collected specimens for testing, such as urine or sputum samples.
  • Conducted physical examinations and screenings for illnesses and injuries.
  • Maintained cleanliness of examination rooms, instruments, and other areas of the clinic or office.
  • Documented patient information accurately in medical charts.
  • Ensured compliance with safety regulations related to infection control practices.
  • Provided educational materials to patients regarding nutrition, exercise, hygiene.

Medical Assistant

Dr David Turner
Austin , TX
10.2012 - 04.2013
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Organized patient charts before each day's clinic sessions began.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.

Education

Medical Assistant

American Commercial College
San Angelo, TX
12-2012

Skills

  • Customer Needs Assessment
  • Cash counting
  • Customer Relationship Management
  • Money Handling
  • Deposit and withdrawal management
  • Asset Management
  • Patient Scheduling
  • HIPAA Compliance
  • Phlebotomy
  • Data Entry
  • Patient Flow Management
  • Check-in coordination
  • Procedure Assistance
  • Payment Collection
  • Medical office administration
  • Medical Terminology
  • Maintaining confidentiality
  • Vital signs monitoring
  • Pipetting
  • Vital sign monitors
  • Immunization Administration

Languages

English
Professional
Spanish
Professional

Certification

  • NRCMA
  • NRCPHT
  • NRCPT

Affiliations

  • Avid reader and writer
  • loyal friend
  • Church volunteer

Timeline

Bank Teller

First National Bank of Eldorado
10.2022 - 07.2024

Private Nanny

Jade winters
08.2020 - 06.2022

Health Technician

Catapult Health
05.2018 - 06.2020

Medical Assistant

Dr David Turner
10.2012 - 04.2013

Medical Assistant

American Commercial College

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Patricia Lopez