Patricia Lopez
Texas Oncology (Texas Breast Specialists)
Rockwall
1
Language
1
Certification
37
years of professional experience
Resourceful scheduling professional specializing in patient coordination and administrative efficiency. Manages complex schedules and fosters communication among medical teams while adapting to dynamic healthcare environments. Skilled in medical terminology, electronic health records, ICD-10, patient collections, and care coordination.
Work History
Surgery Scheduler Sr. - Surgery Support Coordinato
4 Years 2 Months- Managed communication between patients, surgeons, and medical staff to ensure seamless scheduling processes.
- Coordinated surgeries with various hospitals and surgery centers to optimize usage of block based on patients' insurance
- Coordinate all combo surgeries with plastic surgeons' schedule
- Coordinated patient schedules for surgical procedures, optimizing availability and minimizing delays.
- Implemented electronic scheduling system enhancements to improve efficiency and accuracy in appointment management.
- Developed training materials for new staff on scheduling protocols and system navigation to enhance team performance.
- Obtained pre-certification for surgery
- Prepared patient liability estimate
- Collect all surgery patients' out of pocket cost for surgeon's portion of surgery
lead surgery scheduler & precertification
3 Years 7 Months- Coordinated surgery schedules for 3 providers, ensuring timely and efficient operation
- Obtained cardiac, pulmonary, or PCP clearance
- Processed surgery orders and secured pre-certifications/pre-determinations for all procedures, facilitating seamless surgical flow
- Write out surgery paperwork for all surgeries
- Secured approval for botox treatments and arranged timely delivery to surgery center.
- 7709 San Jacinto Pl., Suite 101 Plano, Texas 75024 214-709-1904 option 5 972-543-0226 fax 214-292-9329 alt fax
Receptionist, Front Office Coordinator, Reimbursement Specialist, Operations Manager
19 Years 2 Months- Physician Extender for the Medical Director of SMAT, Dr. Philip M. Becker.
- Cared for 150+ RLS patients annually, ensuring quality patient management.
- Familiar with RLS, treatments and the impact RLS has on people’s lives
- I have much exposure to many of the sleep disorders such as sleep apnea, insomnia and narcolepsy and their treatments (such as medications and/or CPAP).
- Managed Dr. Becker’s schedule, including scheduling new patients, sleep studies, re-evaluations, follow-ups, conference calls, fellow interviews, and speaking engagements.
- Developed cost estimates for sleep studies and facilitated patient payment collection.
- Contributed to special projects that enhanced departmental efficiency.
- Performed CPAP downloads and adjustments to ensure optimal patient therapy.
- Prepared DOT, FAA, and other correspondence for patients.
- 5477 Glen Lakes, Suite 100; Research: Suite #125 Dallas, Texas 75231 plopez@sleepmed.com 214-750-7776 x 245 214-750-4621 fax
Dispatcher
1 Year 4 Months- Handled high call volume for underground line locates, including gas, electric, telephone, water, and sewer lines for proposed excavation sites.
- Dispatched emergency responses for water main breaks, sewage backups, and power outages due to line breaks.
- 11884 Greenville Ave, Suite 111 Dallas, Texas 75243 Manager: Michael Losawyer 1-800-DIG-TESS (344-8377)
Pharmacy Technician
6 Years 7 Months- Entered patient demographics, drug allergies, insurance information, and physician-ordered prescriptions into computer system to ensure accurate medication dispensing.
- Supported pharmacist by pre-counting medications for efficient dispensing.
- Supported pharmacist by re-ordering and stocking medications for optimal availability..
- 6333 E. Mockingbird Lane Dallas, Texas 75214 Manager: Neil Ducote (214) 823-9916
Records Clerk/Receptionist
9 Months- Organized patient files for efficient retrieval during appointments/pulling charts for appointments
- Checked in patients and scheduled appointments to ensure smooth front office operations
- (Dr. Menter & Silverman) 3600 Gaston Ave. Dallas, Texas 75246
Education
Graduate
Note: while attending Woodrow Wilson High I was a part of their Co-op Work Program which allowed me to work while attending school.
Skills
Healthcare software management
Office productivity
Microsoft Office Outlook 2007
10-Key Calculator
Data Entry
Accounting software proficiency
Electronic health records
Certification
- “HIPPA: Privacy & Security in the New Millennium” October 23, 2001 in Dallas, Texas
- Excelling as a first-time manager or Supervisor Skillpath Seminar, March 2, 2004 in Dallas Texas
Languages
Spanish
Native or Bilingual
Timeline
Surgery Scheduler Sr. - Surgery Support Coordinato
Texas Oncology (Texas Breast Specialists)
06.2022 - CurrentRead More
lead surgery scheduler & precertification
The Pain Relief Center
11.2018 - 06.2022Read More
Receptionist, Front Office Coordinator, Reimbursement Specialist, Operations Manager
Sleep Medicine Associates of Texas, P.A.
09.1999 - 11.2018Read More
Dispatcher
One Call Systems, Inc.
05.1997 - 09.1998Read More
Pharmacy Technician
Tom Thumb Pharmacy
10.1990 - 05.1997Read More
Records Clerk/Receptionist
Texas Dermatology Associates
01.1990 - 10.1990Read More
Woodrow Wilson High School
Graduate
Read More