BHT
Northern Children's Services
Philadelphia, PA
04.2023 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Observed changes in client behavior and reported any concerning trends to supervisor or psychiatrist.
- Provided excellent service to patients through personable communication.
- Collaborated with client and clinician to develop and support goals and clinical treatment plan.
- Encouraged positive self-esteem among clients by providing feedback and recognition for accomplishments.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
- Assisted patients improve social relationships and engagement.
- Documented patient interactions in compliance with HIPAA requirements.