Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, fast learner, and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
The Answer Homeless Community Services
01.2021 - 10.2024
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for confidential company records.
Opens, sorts and distributes mail to proper individuals.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted in onboarding new clients, providing company policy material, and coordinating orientation schedules to ensure a smooth integration with the company.
Backup driver for clients to and from doctor appointments in company van.
Organized events such as holiday parties, weekly activities, promoting a positive client-business culture and boosting client moral.
Supported recruitment processes, scheduling interviews and communicating with potential clients, improve client retention.
Ran routine and unexpected errands as needed.
Light to medium labor, lifting up to 30lb, bending, standing for prolonged periods of time.
Manager of Operations
The Cleaning Ladies Cleaning Services
08.2016 - 10.2020
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Providing excellent customer service and established positive relations with customers which created many new customers through referrals.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Improved overall cleanliness by implementing efficient cleaning schedules and procedures.
Established safety protocols for the use of chemicals and equipment, reducing workplace accidents.
Trained and mentored all new personnel to maximize quality of service and performance.
Education
Massage Practitioner Therapist - Health And Physical Fitness
Hands On Therapy
Mesquite, TX
08-2025
Skills
Customer service
Accurate Data Entry
Office Management Skills
Client Relationship Management
Analytical Problem Solving
Calendar Management
Documentation and recordkeeping
Reliable Team Supporter
Self-Motivated Performer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
The Answer Homeless Community Services
01.2021 - 10.2024
Manager of Operations
The Cleaning Ladies Cleaning Services
08.2016 - 10.2020
Massage Practitioner Therapist - Health And Physical Fitness
Hands On Therapy
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