Summary
Work History
Education
Skills
Timeline
Generic
Patricia Mahan

Patricia Mahan

Davenport,FL

Summary

Adept Deli Manager with a proven track record at Winn Dixie Supermarket, excelling in customer satisfaction and efficient inventory management. Skilled in worker scheduling and customer complaint resolution, I significantly enhanced team productivity and service quality. Expertise in merchandise replenishment and deli product packaging, ensuring operational excellence and compliance with health standards.

Work History

Deli Mgr

Winn Dixie Supermarket
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Set schedules for Number staff by planning and designating shifts and hours.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Supervised food presentation and plating to enhance visual appeal.
  • Monitored food inventory and supplies to prevent waste.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Monitored food preparation, production, and plating for quality control.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Controlled food costs and managed inventory.
  • Served consistent portions following recipes and control standards.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Managed supply chain functions for deli supplies, ingredients and merchandise.

Cook

Cross Roads,
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Monitored food quality and presentation to maintain high standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Maintained food safety and sanitation standards.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.

Cook

Wharton Manor

Education

None -

Haines City High
Haines City, FL

Skills

  • Customer complaint handling
  • Worker scheduling
  • Merchandise replenishment
  • Scheduling coordination
  • Deli product packaging

Timeline

Deli Mgr

Winn Dixie Supermarket

Cook

Cross Roads,

Cook

Wharton Manor

None -

Haines City High
Patricia Mahan