Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Manning

York,PA

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Red Lobster Restaurant
03.2024 - 11.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations, answered customer questions, and informed of accurate wait times.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Checked in with servers to confirm preparedness before seating customers.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Monitored front entrance for new guests.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Dietary Aide

Senior Commons at Powder Mill
10.2023 - 02.2024
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.

Education

No Degree - Trichology/Cosmotology

Empire Beauty School
York, PA
09-2025

High School Diploma -

Dallastown Senior High School
Dallastown, PA
06-2024

Skills

  • Customer engagement
  • Proficient in managing multiple tasks
  • Welcoming guests
  • Proactive knowledge acquisition
  • Ensuring hygiene standards
  • Analytical problem-solving
  • Strong focus on accuracy
  • Effective relationship management
  • Creative hair design
  • Continuous skill enhancement
  • Effective hair texture control
  • Client engagement
  • Concise messaging

Timeline

Restaurant Hostess

Red Lobster Restaurant
03.2024 - 11.2024

Dietary Aide

Senior Commons at Powder Mill
10.2023 - 02.2024

No Degree - Trichology/Cosmotology

Empire Beauty School

High School Diploma -

Dallastown Senior High School

Similar Profiles

CREATE PROFILE