Patricia Mantilla
Alexandria,VA
Summary
A dedicated Senior Project Manager with blended private and public sector experience with a highly recognized track record for driving the success of high impact projects by carrying out critical operational, engineering, and administrative duties in the fields of human services, workforce development, and business re-engineering. Self-motivated, enterprising and success driven professional leading the execution of internal projects to enhance the overall project delivery capability. Demonstrated strength in integrating new technology applications (MSO Suites, Visio, SharePoint, Content Management Systems (CMS) and social media platforms (Facebook, LinkedIn, Twitter) to improve service delivery and efficient outreach. Consistently achieves optimal utilization results of for resources and program implementation through process improvement, planning, and program implementation. Established track record of accomplishments in developing and executing initiatives.
Overview
16
16
years of professional experience
Work History
Senior Project Manager
Smith | Schnider, LLC
03.2017 - Current
- Manages scheduling, resources, and contracts for each multi-family or single-family development project from initial conception through final sell-through
- Oversees operational logistics of each project
- Facilitates streamlined communication between marketing, sales, and builder/developer clients
- Provides technical support and training to sales team
- Assists Marketing and Sales through CRM and lead management
- Implements cost-saving and efficient technology resources that have significantly decreased spending
- Manages multitude of construction projects, as well as individual sales transactions each in a different phase of progress
- Provides accounts payable and book-keeping support for the company
- Advises and establishes company insurance plans
- Assists in finalizing and submitting sales contracts and addendums to the title company
- Trains office and sales staff on new technology implemented in the company
- Maintains CRM databases for each project ensuring leads are kept current and organized
- Assists in developing and executing marketing deliverables for key clients.
- Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
Project Coordinator, Workforce Development Center
Department of Community and Human Services
03.2014 - 03.2017
- Manage all social media platforms for Workforce Development Center
- Collaborate with external vendors to create marketing communications
- Create, review, and approve all marketing material, such as flyers, brochures, and posters
- Develop daily content by combining short and concise writing with engaging and descriptive visual media
- Develop content, design, update, and make changes to social media platforms and website
- Develop and report social media and website tactics and metrics to internal and external stakeholders
- Managed company's Facebook, LinkedIn, Twitter, Eventbrite, WDC website, and other social media accounts resulting in increased followers in social media by 50%, and increased Website/Job Board hits by 600% in 12 months
- Provide end-to-end event management support including research, planning, event execution, and post-event assessments
- Enhanced department marketing techniques by implementing new writing standards for the web
- Manages first online monthly e-News consumer publication, as well as the first person to hold the title of Project Coordinator of Social Media
- Designated liaison between City residents, City Department, community organizations, and Workforce Development Center.
Owner/Title Settlement Agent
M & P Consulting Services, Inc.
04.2008 - 04.2014
- Led all aspects of finalizing real estate and mortgage transactions for closing
- Reviewed contracts and loan documents to ensure titles in transactions were legitimate and pose no problems for buyer and/or seller of both commercial and residential properties
- Coordinated different types of activities involved in finishing real estate sales deal
- Processed up to 50 real estate settlements a month through Title Express software
- Ensured documents and records were completed and in compliance with real-estate rules
- Checked insurance and loan documents to ensure transparency in the deals
- Served as a custodian and as a neutral party
- Handled paperwork and other work necessary for sale and purchase of real estate properties
- Collected and compiled information from attorneys and check home-warranty documentation
- Secured documentation and prepared settlement statement required for sale closing
- Managed office income, expenses and expenditures via Quick Books
- Acted as a liaison between the Title Company, loan officers and real-estate agents
- Conducted real-estate properties research, neighborhood research, and market analysis
- Negotiated between 15 to 20 short sales a month by managing a team of 4 short sale negotiators.
Education
Information Technology
Kaplan University
OnlineSocial Media
Social Media Academy
OnlineSkills
- Software Skills - Microsoft Office Suites - Word, Excel, Outlook, Drive, Sharepoint, Google Drive - Docs, Slides, Sheets, Forms, Mailchimp, Robly, Dropbox, Microsoft OneDrive, SquareSpace, Wix, and WordPress
- Project Scheduling
- Documentation Management
- Detail Oriented
- Documentation And Reporting
- Customer Relationship Management
- Multitasking
- Information Technology Management
Languages
Spanish
Native or Bilingual
Timeline
Senior Project Manager
Smith | Schnider, LLC
03.2017 - Current
Project Coordinator, Workforce Development Center
Department of Community and Human Services
03.2014 - 03.2017
Owner/Title Settlement Agent
M & P Consulting Services, Inc.
04.2008 - 04.2014
Information Technology
Kaplan University
Social Media
Social Media Academy
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