Patricia Martinez

Responsible for the safe and secure transportation of unaccompanied minor(s) and /or families in a humane manner and in accordance with MVM's and federal government customer's established policies and Standard Operating Procedures. Provide orientation to all minors and/or families in a language they understand, explaining the transportation process and answering question. Ensure all documents contains all information needed to travel. Ensures the safety of all passengers during transport. Maintain line of sight and supervision of each customer during transport.

• Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
• Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
• Enhanced youth development by implementing structured activities and educational support.
• Assisted with daily living skills training, supporting self-sufficiency among program participants.
• Assisted youth with obtaining resources such as food, clothing and shelter.
• Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
• Managed inventory effectively, maintaining optimal stock levels and reducing unnecessary expenses.