Patricia Mason

TREND Enterprises, Inc.

11.1997 - Current

Cultivated relationships with clients to enhance customer loyalty and drive repeat business.
Conducted market research to identify emerging trends and inform sales strategies.

Analyzed sales data to identify opportunities for growth and implement targeted marketing campaigns.
Led initiatives to improve customer satisfaction scores through proactive follow-up and issue resolution.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Cultivated deep understanding of product features to answer questions and overcome objections.
Provided feedback from customers to product development team, influencing future product enhancements.
Enhanced customer satisfaction by providing comprehensive product demonstrations.
Participated in trade shows and conferences to network and generate leads.
Informed customers of promotions to increase sales productivity and volume.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Developed and maintained strong working relationships with professionals within assigned territory.
Presented professional image consistent with company's brand values.
Kept detailed records of daily activities through online customer database.