Patricia Mason

Sales Representative

TREND Enterprises, Inc.

11.1997 - Current

Cultivated relationships with clients to enhance customer loyalty and drive repeat business.
Conducted market research to identify emerging trends and inform sales strategies.
Developed tailored presentations that effectively communicated product benefits to diverse audiences.
Collaborated with cross-functional teams to streamline processes and improve overall service delivery.
Analyzed sales data to identify opportunities for growth and implement targeted marketing campaigns.
Led initiatives to improve customer satisfaction scores through proactive follow-up and issue resolution.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Cultivated deep understanding of product features to answer questions and overcome objections.
Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Provided feedback from customers to product development team, influencing future product enhancements.
Enhanced customer satisfaction by providing comprehensive product demonstrations.
Participated in trade shows and conferences to network and generate leads.
Built relationships with customers and community to promote long term business growth.
Informed customers of promotions to increase sales productivity and volume.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Developed and maintained strong working relationships with professionals within assigned territory.
Presented professional image consistent with company's brand values.
Kept detailed records of daily activities through online customer database.