Patricia May
15026 Hoyne Ave,IL
Summary
Compassionate and skilled Mental Health Technician at Shapiro Developmental Center, adept in crisis intervention and patient advocacy. Proven ability to enhance patient well-being through effective behavior management and de-escalation techniques. Committed to fostering a supportive environment while ensuring data confidentiality and adherence to HIPAA requirements.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Shapiro Developmental Center
08.2016 - 12.2023
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Certified Nurses Aide
Alden Healthcare and Rehabilitation
09.2014 - 08.2016
- Contributed to an efficient healthcare team by effectively communicating with nurses, doctors, and other medical professionals about patient needs.
- Maximized privacy during personal care activities by utilizing appropriate drapes or curtains and maintaining a respectful demeanor.
- Prevented pressure ulcers on bedridden patients through regular repositioning, skin assessments, and reporting any concerns to the supervising nurse promptly.
- Supported the physical well-being of patients through diligent monitoring of vital signs and timely reporting of any concerns or changes to supervising nurse.
- Enhanced patient mobility by assisting with transfers, ambulation, and positioning tasks when needed.
Certified Nursing Assistant
Lexington Health Care
01.2012 - 07.2014
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Certified Nursing Assistant
Windmill Nursing Pavillion
01.2009 - 11.2011
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Certified Nursing Assistant
Munster Med Inn
02.2006 - 08.2008
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Certified Nursing Assistant
HCR ManorCare
11.2001 - 05.2005
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Education
Associate of Science - Nursing
South Suburban College of Cook County
South Holland, ILSkills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Behavioral management
- Care plan development
- Patient assessment
- Cognitive behavioral therapy principles
- Discharge planning
- Problem-solving
- Data confidentiality
- Patient advocacy
- Cognitive assessment
- HIPAA requirements
- Activities of daily living ADL assistance
- Critical thinking
- Heartsaver CPR AED (CPR AED)
Certification
CPR/AED
Issue Date: 10/27/2024 Renewal Date: 10/20/2026
Certified Nurses Aide ; Illinois/Indiana
Restraint Certified
Timeline
Mental Health Technician
Shapiro Developmental Center
08.2016 - 12.2023
Certified Nurses Aide
Alden Healthcare and Rehabilitation
09.2014 - 08.2016
Certified Nursing Assistant
Lexington Health Care
01.2012 - 07.2014
Certified Nursing Assistant
Windmill Nursing Pavillion
01.2009 - 11.2011
Certified Nursing Assistant
Munster Med Inn
02.2006 - 08.2008
Certified Nursing Assistant
HCR ManorCare
11.2001 - 05.2005
Associate of Science - Nursing
South Suburban College of Cook County
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