Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia McCloskey

Estancia,NM

Summary

Driven and adaptable professional with extensive experience at EMW Gas, adept in customer satisfaction and administrative support. Demonstrated ability to enhance clerical efficiency and maintain high-quality communication, leveraging skills in database entry and exceptional telephone etiquette. Proven track record of fostering client loyalty and streamlining operations, contributing to significant process improvements. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Knowledgeable Notary Public with an honest reputation and 4 years' experience. Strong interpersonal and analytical abilities and a disciplined approach to handling all types of requests. Pursuing a new professional opportunity with a growing team.

Overview

10
10
years of professional experience

Work History

Clerk

EMW Gas
07.2018 - 07.2024
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Produced high-quality communications for internal and external use.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Processed new hire paperwork and documents.

USPS

USPS
07.2014 - 07.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma -

Estancia Valley Learning
Estancia, NM
04.2008

Skills

  • File Maintenance
  • Quality Control
  • Database entry
  • Administrative Support
  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Handling
  • Daily Reporting
  • Payroll Processing
  • Cashier experience
  • Cash Register Operation
  • Data Entry and 10-Key

Timeline

Clerk

EMW Gas
07.2018 - 07.2024

USPS

USPS
07.2014 - 07.2018

High School Diploma -

Estancia Valley Learning
Patricia McCloskey