Patricia Mckenzie

• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Approved regular payroll submissions for employees.
• Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
• Shrink control under 0.80
• Sales increase over 5 to 20 %
• Accomplished multiple tasks within established timeframes
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
• Developed and maintained relationships with customers and suppliers through account development
• Onboarded new employees with training and new hire documentation
• Maintained professional, organized, and safe environment for employees and patrons
• Maximized performance by monitoring daily activities and mentoring team members
• Cross-trained existing employees to maximize team agility and performance
• Improved safety procedures to create safe working conditions for workers

Manage a clothing store, assign various duties

Performed :

Open and close

Hiring and training

Daily Paper

Process inventory

Floor changes /displays

Price changes

• Maximized performance by monitoring daily activities and mentoring team members.
• Maintain clean organize store which increase traffic
• Continue to make quote for sign program over 10 %
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement

• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Increase sale over 20 %
• Shrink control under 0.8%
• Awarded increase in sales for 3 years

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Collected and authorized payments of guests.