Patricia Medrano
Summary
Customer service and administrative professional with over 10 years of office experience, specializing in handling financial transactions, assisting diverse customers, and maintaining accurate records. Skilled at adapting to new roles, managing multiple responsibilities, and delivering excellent service in fast-paced environments. Seeking a remote or office-based role where strong communication and organizational skills can contribute to team success.
Overview
20
20
years of professional experience
Work History
Security Officer
Imperial Security
01.2023 - 01.2025
- Provided safety and security at warehouses, AT&T Stadium, and Dickies Arena events.
- Monitored premises, ensured compliance with security protocols, and responded to incidents promptly.
- Maintained detailed incident reports and communicated effectively with clients and supervisors.
Cashier & Stock Associate
Ross Dress for Less
01.2020 - 01.2023
- Operated cash register and processed customer purchases efficiently.
- Assisted with stocking merchandise, maintaining floor displays, and managing inventory.
- Delivered friendly, bilingual customer service to a diverse clientele.
Customer Service & Money Transfer Agent
Dolex Money Transfer
01.2005 - 01.2015
- Managed international money transfers and bill payment transactions with accuracy.
- Handled cash and balanced drawers daily.
- Assisted primarily Hispanic customers, providing clear and professional service in both Spanish and English.
- Maintained detailed transaction records and ensured compliance with company policies.
Education
Office Clerk Certificate -
Goodwill Careers
Fort Worth, TX01.2004
High School Diploma - undefined
North Side High School
01.2001
Skills
- Fluent in English and Spanish (verbal and written)
- Customer service and client relations
- Data entry and recordkeeping
- Cash handling and payment processing
- Microsoft Office Suite (Word, Excel, Outlook)
- Conflict resolution and problem-solving
- Inventory management and stocking
- Security operations and event safety
- Incident reporting
Timeline
Security Officer
Imperial Security
01.2023 - 01.2025
Cashier & Stock Associate
Ross Dress for Less
01.2020 - 01.2023
Customer Service & Money Transfer Agent
Dolex Money Transfer
01.2005 - 01.2015
High School Diploma - undefined
North Side High School
Office Clerk Certificate -
Goodwill Careers
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