Conscientious Medical Assistant/Surgical Coordinator offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assistant
Vanguard Medical Group
08.2023 - 12.2023
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Performed medical records management, including filing, organizing and scanning documents.
Documented vital signs and health history for patients in clinic and hospital environments.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Measured patient pulse oximetry.
Measured patient spirometry.
Followed appropriate procedures to minimize patient's exposure to radiation.
Medical Assistant
Active Foot & Ankle Care
04.2023 - 08.2023
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
ADVANCED SURGICAL SOLUTIONS
01.2012 - 04.2023
Provide administrative, scheduling, coding and patient services support for busy cosmetic surgery medical practice with patient load of over 500 per month.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Implemented care and efficiency improvements to support and enhance office operations.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Oriented and trained new staff on proper procedures and policies.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Receptionist/Vet Technician Assistant
NORTH JERSEY ANIMAL HOSPITAL
01.2021 - 11.2023
Answer and direct phone calls while maintaining efficient flow of daily appointments with the owners and their animals
Collects payments upon patient check outs.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Supported veterinarians in conducting diagnostic tests, resulting in accurate diagnoses and effective treatment plans.
Assisted with surgical procedures, ensuring a safe environment for both patients and staff members.
Assisted in examination and treatment of animals in veterinary clinic.
Administered injections, oral medications and topically applied medications prescribed by veterinarian.
Maintained clean and safe animal living areas.
Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
Educated clients on post-surgical care and nutrition.
Assisted veterinarians with euthanasia of animals.
Followed safety protocols for handling animals.
Prepared and administered diets and feedings according to instructions.
Kept detailed records of animal treatments and medications.
Corrections Officer Boot Camp
NJDOC
01.2010 - 12.2011
Accounts Payable Specialist
Univision Communications
01.2006 - 01.2008
Accounts Payable Specialist
Hudson Group
01.2004 - 01.2005
Education
CERTIFICATE OF COMPLETION - LPN
JERSEY COLLEGE OF NURSING
Teterboro, NJ
12.2017
Associate of Applied Science - Nursing
BERGEN COMMUNITY COLLEGE
Paramus, NJ
05.2015
Skills
Strong background in medical records management, medical terminology, referrals and coding
Proficient in Medisoft, Office Hrs, MS Office, Cornerstone, Idexx, CureMD, Bari360, Athena
Strong interpersonal abilities; work well with individuals from diverse cultural backgrounds
Well-versed in multiple hospital units functions, procedures, rules, and specializations
Able to produce results independently; extremely self-motivated
Thrive on challenges and excel in new environments
Bilingual; Fluent in oral and written Spanish
Indirect Patient Care
Inventory Management
Patient Scheduling
Patient-Focused Care
Medical Office Administration
HIPAA Compliance
Medical Billing
Data Entry
Medical Terminology
Procedure Assistance
Patient Flow Management
Payment Collection
Needs Assessments
Sterile Technique
Patient Management
Orthopedic Splints
Knowledge of EKG Rhythm Interpretation
Complex Problem-Solving
Professional Bedside Manner
Vital Sign Monitoring
Traction Equipment
Monitoring Patient Progress
Wound Care Specialist
Medical Terminology Knowledge
Electronic Health Records
Laboratory Maintenance
Medical Records Management
Emergency Procedures Understanding
CPR
Medical Procedures
Lab Equipment Operation
Therapeutic Procedures
Specimens Collection and Processing
Patient Bathing
Hospice Care
Patient Oral Care
Electronic Medical Records
Equipment Sterilization
Electrocardiographic Rhythm Recognition
Reliable Team Player
Simple Dressings
First Aid
Bilingual in English and Spanish
Respiratory Therapy Functions
Certification
National CPRFoundation- ID# 66E21C53
CPR/AED/First Aid (Infant-Geriatric)
Awards
AWARD FOR OUTSTANDING CLINICAL PERFORMANCE
Timeline
Medical Assistant
Vanguard Medical Group
08.2023 - 12.2023
Medical Assistant
Active Foot & Ankle Care
04.2023 - 08.2023
Receptionist/Vet Technician Assistant
NORTH JERSEY ANIMAL HOSPITAL
01.2021 - 11.2023
Medical Assistant
ADVANCED SURGICAL SOLUTIONS
01.2012 - 04.2023
Corrections Officer Boot Camp
NJDOC
01.2010 - 12.2011
Accounts Payable Specialist
Univision Communications
01.2006 - 01.2008
Accounts Payable Specialist
Hudson Group
01.2004 - 01.2005
CERTIFICATE OF COMPLETION - LPN
JERSEY COLLEGE OF NURSING
Associate of Applied Science - Nursing
BERGEN COMMUNITY COLLEGE
National CPRFoundation- ID# 66E21C53
CPR/AED/First Aid (Infant-Geriatric)
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