Patricia Miles
Chicago,IL
Summary
Experienced worker with a background in working with children and customers, possessing a deep understanding of diverse learning styles. With over three years of experience directly engaging with children and over five years in the field, consistently making a positive impact through patient care, guidance, and positive role modeling. Demonstrating strong decision-making and problem-solving skills, evidenced by a successful track record in planning, implementing, evaluating, and leading those under supervision.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Regal
11.2022 - Current
- Supervised day-to-day operations to meet performance, guest satisfaction and staff needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Team Lead Supervisor
Regal INC
08.2021 - 11.2022
- Upholding and administering all company policies
- Controlling costs, including all direct operating expenses
- Cash handling and able to perform calculations with speed and accuracy and identify and correct errors
- Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets
- Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail
- Use tools and equipment with dexterity and perform mechanical tasks as necessary
- Directly supervises an unspecified number of employees
- Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws
- Ensuring all staff meals and breaks
- The training, developing and coaching of non-management employees
- Marketing and promotions of feature film engagements
Floor Staff Member
Regal
05.2021 - 08.2021
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
Private Family Child Care Provider
Private Nanny
01.2020 - 02.2021
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
Front End Supervisor
Ross Inc
11.2018 - 12.2019
- Ensures merchandise is presented and organized according to Company merchandising guidelines
- Assist in the management of all cashier employees, overrides and cash transactions
- Monitor floor for potential losses
- Ensures all Markdowns completed
- Cash handling when needed
- Ensures go-back compliance throughout the day
- All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed
- Ability to multitask
Education
N/a - Nursing Administration
The Ohio State University
Columbus, OHHigh School Diploma - General Studies
Northrop High School
06.2014
Skills
5 Computer software; Excel, 3D, Microsoft Office
- Operations Management
- Maintaining records
- Efficiency optimization
- Inventory Tracking
- Customer Service
Volunteer Commitments
Cyp Track Coach - Guam 2018/2019
G.A.I.N -Guam 2018
Timeline
Assistant Manager
Regal
11.2022 - Current
Team Lead Supervisor
Regal INC
08.2021 - 11.2022
Floor Staff Member
Regal
05.2021 - 08.2021
Private Family Child Care Provider
Private Nanny
01.2020 - 02.2021
Front End Supervisor
Ross Inc
11.2018 - 12.2019
N/a - Nursing Administration
The Ohio State University
High School Diploma - General Studies
Northrop High School
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