Patricia Mitchell
Powder Springs,GA
Summary
Competent Accounts Receivable Specialist bringing 39 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
38
38
years of professional experience
Work History
Accounts Receivable Clerk
Cox Billing Service
03.2018 - 07.2023
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Expedited revenue collection by consistently meeting deadlines for generating accurate monthly statements and timely invoice submissions.
Medical Billing Supervisor
Georgia Retina PC
02.2012 - 11.2017
- Improved efficiency in the medical billing process by streamlining workflows and implementing best practices.
- Enhanced accuracy of claims submissions through thorough reviews and staff training.
- Reduced claim denials by maintaining up-to-date knowledge of insurance policies and regulations.
- Increased revenue by identifying underpayments and errors, ensuring proper reimbursement from insurance companies.
- Optimized workflow processes within the department, leading to a reduction in errors and delays in claim submissions.
- Organized regular team meetings to review performance metrics, discuss challenges, and share best practices for continuous improvement efforts.
- Submitted electronic and paper claims to insurance companies, Medicare and Medicaid to collect medical payments.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
Medical Billing Supervisor
Medical Management Professionals
09.2004 - 12.2011
- Improved efficiency in the medical billing process by streamlining workflows and implementing best practices.
- Reduced claim denials by maintaining up-to-date knowledge of insurance policies and regulations.
- Increased revenue by identifying underpayments and errors, ensuring proper reimbursement from insurance companies.
- Collaborated with physicians and other healthcare providers to resolve complex billing issues promptly.
- Maintained current accounts through aged revenue reporting.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Researched and followed up on denied insurance claims.
Practice Administrator
Women's Healthcare Specialist Of Georgia
01.1998 - 06.2004
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Enhanced patient satisfaction with timely appointment scheduling and organized recordkeeping.
- Increased staff productivity by providing training, guidance, and performance evaluations.
- Boosted practice growth through the development of marketing initiatives and community outreach efforts.
- Managed financial aspects of the practice, including budgeting, billing, and insurance claims processing.
- Oversaw daily practice operations to guarantee seamless service delivery for patients and providers alike.
- Handled human resources tasks such as hiring, onboarding, payroll management, and employee relations issues resolution.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Patient Account Representative
Northside Hospital Atlanta
07.1985 - 05.1995
- Enhanced patient satisfaction by promptly addressing inquiries and resolving account issues.
- Streamlined billing processes for increased efficiency in managing patient accounts.
- Maintained accurate records of all transactions, ensuring timely payments from patients and insurance providers.
- Collaborated with the medical staff to ensure proper documentation and coding for accurate billing.
- Identified trends in unpaid accounts, developing targeted solutions for improved revenue recovery.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
Education
Bachelor of Arts - Business Administration
Atlanta Metropolitan State College
Atlanta, GA12.2011
Skills
- Audit Support
- Account Monitoring
- Payment Coordination
- Financial Reporting
- Debt Collection
- Account Reconciliation
- Aging Reports Analysis
- Month-End Closing Procedures
- Claims Processing
- Team Bonding
- Accounts Payable
Timeline
Accounts Receivable Clerk
Cox Billing Service
03.2018 - 07.2023
Medical Billing Supervisor
Georgia Retina PC
02.2012 - 11.2017
Medical Billing Supervisor
Medical Management Professionals
09.2004 - 12.2011
Practice Administrator
Women's Healthcare Specialist Of Georgia
01.1998 - 06.2004
Patient Account Representative
Northside Hospital Atlanta
07.1985 - 05.1995
Bachelor of Arts - Business Administration
Atlanta Metropolitan State College
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