Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Mitchell

Behavior Health Technician
Sun City,AZ

Summary

To obtain a position as a Behavioral Health Technician and share my experience, strength and hope to women in recovery. I possess the personal experience, the empathy along with the love and understanding that can assist with someone completing their program and living a life free from drugs and alcohol.

Overview

30
30
years of professional experience

Work History

Care- Driver

HopSkipDrive
Phoenix, AZ
01.2022 - Current
  • Drive and supervise students with a daily schedule making sure the student gets to their scheduled classes.
  • Ensure safe environment for all students.
  • Controlled behavior and disciplined youths.
  • Escorted youths to their needed activities.
  • Educated youths on health and hygiene issues.
  • HopSkipDrive can be especially helpful for students who have needs that aren't met by traditional school buses, such as students with disabilities, those in foster care, or experiencing homelessness.
  • Ensured passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
  • Kept vehicle clean both inside and out to ensure a pleasant experience for passengers.
  • 100% of on time pick-ups

House Parent Live-In

Meraki Youth Homes
Mesa, AZ
09.2024 - 06.2025
  • Keeping the house clean and tour ready, prepared menus, cooking meals, yard work, light admin, medication management, being an emotional support, and most importantly, creating a family environment showing love and teaching life skills.
  • Patience, compassion and a mission mindset.
  • Provide Transportation to all outside activities, school, doctors, and approved visits.
  • Daily documentation
  • Ability to lead by example by walking in integrality.
  • Able to assist in redirecting a client from AWOL

A/P Specialist

Alliance Residential Co
Phoenix, AZ
01.2008 - 01.2021
  • Evaluate invoices, check requests, and expense reports by verifying proper authorizations on all documents for payment in a timely manner for a portfolio of 23 properties, in Yardi 7.00 and Yardi Starlight (Canadian version).
  • Verify lien releases are accurate and notarized.
  • Advise property accountants of immediate cash needs.
  • Process and reconcile Bank of America purchase cards.
  • Match and mail checks on a daily basis.
  • Void and reissue check as needed.
  • Administrative writings for A/P Director.
  • Kindly welcomes, greets and directs patients, visitors, and guests.
  • Coordinates outgoing and incoming mail.
  • Maintains current lists of patients by name/room number and employees by names/phone extension.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%'

Shelter Manager

Atlanta Union Mission
01.2000 - 03.2007
  • Monitors the activity of clients ensuring safety, security and compliance to house rules by walking the facility frequently, stationed in the dining hall, monitoring cameras and being engaged in client activities.
  • Conducts orientation of community living guidelines, facility layout and basic living classes.
  • Documents record of events that occur during shifts, as well as thorough incident reports using Salesforce and Microsoft Office by end of shift.
  • Enhances relationships by demonstrating effective problem resolution skills.
  • Assists clients with within guidelines when processing issues and conflict resolution using de-escalation techniques.
  • Administers medication and documents consumption in log in accordance to the medication policy of the program.
  • Escalates to Leader clients who present a heighten behavioral challenge and/or have a special need.
  • Checks for contraband in and around facility through general observation, room or package/purse searches per the search, contraband, and weapons protocols.
  • Assists with laundry.
  • Serves as liaison to other teams regarding client community living concerns, needs, and emergencies by providing notes in Salesforce and email communication.
  • Managed household when staff never showed for their shift.
  • Able to assist with many clients wanting to commit suicide.

Resident Advisor

LA Mission
Los Angeles, CA
01.1996 - 03.1998
  • Enhanced resident satisfaction by promptly addressing concerns and providing solutions.
  • Accountable for the stability of clients in their personal lives as well as their success at completing goals.
  • Built close and durable relationships with clients.
  • Encouraged and motivated clients to reach their personal and professional goals and challenged them to excel.
  • Ability to discern emotional anxiety and distress when directly interacting with individuals.
  • Skilled in teaching and motivating low socioeconomic populations toward independent living.
  • Achieved compliance with customer privacy and adhered to organizational standards.
  • Advocate for Domestic Violence.
  • Ensure safe environment for residents.
  • Controlled behavior and disciplined youths.
  • Escorted youths to the needed activities.
  • Educated youths on health and hygiene issues.
  • Maintained current data of residents in the computer system.
  • Facilitated small group discussions and taught life skills class.
  • Executed leadership that motivated individuals to look outside the box for real life scenarios.
  • Facilitated a team atmosphere.
  • Performed housekeeping duties and handled walk-in crisis situations.
  • Assist guests with developmental disabilities.
  • Easily establishes and cultivates successful business and client relationships.
  • A fair and trustworthy character that can be relied upon. Always maintains professional demeanor with everyone.
  • Supported personal needs of residents dealing with diverse conditions.
  • Managed approximately 30 incoming calls, emails and faxes per day from outer agencies.

Education

High School -

Manual Arts High School
Los Angeles, CA
09.1979

Some College (No Degree) -

Los Angeles City College
Los Angeles, CA

Some College (No Degree) -

Loyola Marymount

Some College (No Degree) -

West LA College
West Los Angeles

Skills

  • Excellent time management skills
  • Leadership
  • Analytical skills
  • Problem-solving skills
  • Patience and empathy
  • Household management
  • Passion and Desire

Timeline

House Parent Live-In

Meraki Youth Homes
09.2024 - 06.2025

Care- Driver

HopSkipDrive
01.2022 - Current

A/P Specialist

Alliance Residential Co
01.2008 - 01.2021

Shelter Manager

Atlanta Union Mission
01.2000 - 03.2007

Resident Advisor

LA Mission
01.1996 - 03.1998

High School -

Manual Arts High School

Some College (No Degree) -

Los Angeles City College

Some College (No Degree) -

Loyola Marymount

Some College (No Degree) -

West LA College

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Patricia MitchellBehavior Health Technician