Patricia Mix

Conceptualized, wrote, and developed stress management coaching program for Baylor Scott and
White Health Plan
Recognized as coach with highest retention and completion rate throughout duration of
employment
Researched to develop program content and assessments
Collaborated with other departments to create marketing material and develop webpage content
Conceptualized, wrote, and developed wellness program for medicaid population (teens and
young adults)
Lead editor for team's written content
Built strong relationships with members to promote health, wellness and available services
Trained and led coaching team on stress management program

Created content and wrote articles for members' quarterly ‘Be Well' newsletter
Hosted and presented during monthly webinars
Imagined and created content for monthly webinars
Attended and presented during community wellness events
Contributed to development of nutrition coaching program and diabetes education program
Organized women's health fairs
Earned National Nutrition Certification Program (NNCP) certificate from Utah State University.

Coordinated services with other agencies, community-based organizations, and healthcare
professionals to provide useful benefits to Clients

Developed, managed, and coordinated program to assist with in-home COVID-19 vaccinations with
Texas National Guard

Networked with city and state officials/various organizations within Central Texas
Data entry and information management through WellSky and Excel
Managed 50+ transportation cases and 10+ utility payments for elderly clients, per month
Revised and edited new policies and procedures manual
Researched previous policies and procedures manual to aid in development
Served on Advisory Board Committee for Area Agency on Aging Central Texas.

Encouraged, motivated, taught, and supported caregivers of wounded veterans/active-duty service
members

Recognized as coach with highest retention and completion rate throughout duration of
employment

Researched resources for clients (education, retreats, mental wellness, etc.)
Organized and managed casework for up to 30 clients
Engaged other organizations through outreach efforts
Participated in multiple outreach events
Promoted OFC Program through various media outlets- televised and newspaper interviews
Contributed to program innovation

Proposal and literature review writing
Served on Advisory Board Committee to bring in Texas Serves to Central Texas
Attended monthly Central Texas Council of Governments meetings.

Supervised and directed 20-30 students in daily educational tasks
Earned full-time position within Special Education Dept
at Belton High School
Helped children with physical and developmental disabilities in their daily learning and various
physical activities

Soothed and calmed children in distress
Helped feeding and daily living skills to support physical and emotional well-being
Supported faculty in implementing behavioral intervention plans to address challenging student
behaviors.

Handled customer inquiries and suggestions courteously and professionally
Conceptualized new way of bringing in stock which conserved money and time
Volunteered to support community events
Assisted with merchandising throughout store departments.
Managed up to 20 phone calls from customer per day
Created change for point of sale cashiers as necessary
Maintained accountability for monetary assets during store closing and opening- counting and
balancing register funds

Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising
Oversaw store operations by counting cash drawers, reviewing equipment management, and
supervising staff

Trained and supervised new employees to apply best practices in customer service and store
operations

Engaged with customers to build rapport and promote long-term loyalty for increased sales
Supervised and monitored up to 10 associates throughout each assigned shift and professionally
managed any challenges to maintain optimal store performance.

Managed up to 20 incoming calls from customers per day