Patricia Monroe
Silsbee,TX
Summary
Driven Area Sales Manager with 10+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
23
23
years of professional experience
Work History
Area Sales Manager
Dillards Department Store
11.2019 - Current
- Executed proven strategies to hit sales quota and help company achieve goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Built lasting relationships with clients through outstanding customer service interactions.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Introduced new products to meet customer demand and increase profits.
- Exceeded targets by building, directing, and motivating high-performing sales team.
General Manager
Jason's Deli
05.2004 - 11.2019
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Store Manager
Bealls
11.2000 - 05.2004
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
Business Management - Business Management
Lamar University
Beaumont, TXSkills
- Operating Procedures and Policies
- Customer Consultations
- Discount Planning
- Networking Events
- P&L Responsibility
- Operational Efficiency
- Accessories and Footwear
- Team Recruiting and Onboarding
- Budgeting and Expenditures
- Sales Team Supervision
Timeline
Area Sales Manager
Dillards Department Store
11.2019 - Current
General Manager
Jason's Deli
05.2004 - 11.2019
Store Manager
Bealls
11.2000 - 05.2004
Business Management - Business Management
Lamar University
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