PATRICIA MONTELONGO
PORTLAND,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Helpful Court Clerk with 1 1/2 years' experience performing clerical duties for Odem Municipal court. Adept at preparing dockets and issuing orders of the court. Strong knowledge of court documents and legal terms. Prepared to apply enthusiasm and expertise to new position.
Overview
13
13
years of professional experience
Work History
Odem Municipal Court Clerk
City Of Odem
07.2022 - Current
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Prepared court orders and judgments for signature.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Reviewed court documents to process motions and pleadings.
- Collected court fees and fines and recorded amounts collected in Fundview software.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Performed routine data entry or document management.
- Issued public notification of official activities or meetings.
Chiropractic Assistant
Portland Chiropractic
12.2019 - 08.2021
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
- Educated patients by providing treatment option information and advice on self-care and injury prevention.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Receptionist
Christus Spohn Shoreline
04.2011 - 08.2018
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Registered and verified patient records before triage with most up-to-date information.
- Conducted patient intake interviews, recording and documenting relevant information.
Education
High School Diploma -
Sinton High School
Sinton, TX05.1983
Skills
- Time Management
- Stress Management
- Courtroom Management
- Multitasking
- Filing Systems
- Case Processing
- Organizational Skills
- Docket Management
- Document Preparation
- Record Keeping
- Conflict Resolution
- Problem Solving
- Customer Service
- Office Administration
- Telephone Etiquette
- Case File Preparation
- Data Entry
- Payment Collection
- Dispute Resolution
- File Management
Additional Information
Make a Difference Award September 2014, for helping patients during stroke and heart attack.
Languages
Spanish
Native or Bilingual
Timeline
Odem Municipal Court Clerk
City Of Odem
07.2022 - Current
Chiropractic Assistant
Portland Chiropractic
12.2019 - 08.2021
Medical Receptionist
Christus Spohn Shoreline
04.2011 - 08.2018
High School Diploma -
Sinton High School
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