Patricia Moore
Greenville,NC
Summary
Proven Certified Peer Support Specialist with a track record of modeling life in long term recovery, at The Phoenix Center. Excellent in peer advocacy and adept in time management, Empathetic Peer Support Specialist with proven experience to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers. Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively. Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Certified Peer Support Specialist
The Phoenix Center
01.2019 - Current
- Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
- Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
- Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
- Supported clients in building resiliency through skill-building exercises emphasizing problem-solving techniques and adaptive coping strategies.
Office Manager
Cherrydale Towing
06.2017 - 01.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
GED -
04.2019
Skills
- Peer Advocacy
- Mental health awareness
- Substance Abuse Knowledge
- Self-Care Techniques
- Boundary Setting
- Time Management
- Peer Support Ethics
- Multicultural Sensitivity
Timeline
Certified Peer Support Specialist - The Phoenix Center
01.2019 - Current
Office Manager - Cherrydale Towing
06.2017 - 01.2019
United Ministries - GED,
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