SR. NATIONAL REO TITLE COORDINATOR
COMPUTERSHARE LOAN SERVICES NKA NEW REZ LOAN SERVICING
Greenwood Village, CO
4 2012 - 8 2024
- Resolved complex title issues by conducting in-depth investigations and collaborating with legal teams when necessary.
- Improved internal workflows by initiating regular reviews of procedures, suggesting changes when necessary to enhance effectiveness.
- Contributed to increased revenue by consistently delivering high-quality service that resulted in repeat business from satisfied clients.
- Developed strong relationships with industry professionals, fostering positive reputation for company within US.
- Facilitated fast resolution of disputes between parties involved in real estate transactions.
- Developed reputation for excellence within company by consistently meeting and exceeding performance goals.
- Enhanced customer satisfaction with timely and accurate delivery of title reports, meeting strict deadlines consistently.
- Reduced turnaround time for title clearance by diligently reviewing property records and identifying potential issues.
- Conducted thorough research on property ownership history, uncovering vital information for accurate title representation.
- Utilized advanced software tools effectively to expedite retrieval of relevant data pertaining to each specific case handled.
- Collaborated closely with escrow officers, and real estate agents to ensure smooth transactions for all parties involved.
- Expedited closing process by proactively addressing any discrepancies or issues found during title examination phase.
- Streamlined title coordination processes by implementing efficient communication and documentation strategies.
- Kept up to date with state and federal regulations to prevent errors and fraud.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Developed and maintained relationships with title companies, and other stakeholders to facilitate smooth transactions.
- Managed multiple projects simultaneously while maintaining high-quality work standards, contributing to overall team efficiency.
- Maintained organized digital files and records of property titles, ensuring easy access for colleagues and clients alike.
