Caring student vocational nurse with 10-year background in caring for patients in a variety of different healthcare settings. Hands-on experience in performing routine tasks under direction of nursing/clinical instructor. Established rapport of reliability and creating positive rapport with patients, family and staff.
Overview
11
11
years of professional experience
Work History
Surgical Coordinator
Elite Heart, Lung, And Vein Surgeons
11.2018 - 04.2022
Schedule all procedures, verify all insurance information including deductible and coinsurance as well as obtaining authorization for procedure
Review and collect any balances on accounts
Complete all orders for procedures
Coordinate all co surgeon information with other providers
Provide all educational information including emailing any requested resources
Scan and upload any information to EHR system
Pull all patient demographics from hospital and enter into EHR along with op notes and any billing information
Bill all claims, including correcting coding issues, appeals and any other denials
Manage all home health orders for patients, Managing all in office surgical procedures such as vein ablations as well as managing in office stocks.
Coordinated with facilities to set up surgeries for four different facilities.
Educated patients about surgeries and provided treatment plan documentation.
Resolved scheduling conflicts to maintain high-quality patient services.
Admissions Coordinator
Grace Care Center Veterans Memorial
06.2018 - 11.2018
Handle all incoming referrals from outside sources
Coordinated between facility and liaison to assist with incoming residents
Verified and obtained authorization
Managed all admission and discharge logs
Entered all demographics
Verified eligibility for skilled nursing stay including benefits, qualifying stay, income , etc.
Confirmed all insurance benefits met standards of admissions as dictated by policy.
Managed admissions processes for incoming patients, promptly collecting and processing necessary documents.
Assisted in patient admission process based on federal and state laws.
Surgery Scheduler
Woodlands North Houston Heart Center
04.2016 - 03.2018
Managing multiple physician schedules, including clinic and surgery scheduling, obtaining benefits and authorizations, handling medical records, assisting chart completion and chart audits, scheduling and rescheduling patients, arranging testing both in office and hospital scheduling, answering multi call phone system, as well as other clerical items.
Arranged pre-operative and post-operative appointments for surgical patients.
Resolved scheduling conflicts to maintain high-quality patient services.
Expertly managed planning, scheduling, and coordination of outpatient procedures.
Communicated surgery requirements to nursing teams for smooth operation delivery.
Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
Admissions Coordinator
Kindred at Home Hospice
01.2015 - 01.2016
Responsible for handling incoming patient referrals, Determine patient needs, Obtain necessary documentation such as physician orders and clinical medical records, Complete the initial coding
Continue to follow up on pending admissions and referral, Maintain all intake logs as required, Enter all patient demographic information into system to initiate Medicare and Medicaid billing, as well as assisted in transfer from paperwork to complete EHR as well as helping train other employees on new system
Confirmed all insurance benefits met standards of admissions as dictated by policy.
Office Manger
Comprehensive Cardiovascular Care
06.2012 - 01.2015
Checking patients in and out, managing hospital procedure schedule for cardiologist, verifying benefits and obtaining authorization, maintaining lab orders, managing sample cabinet, collecting copay and deductible, using EHR, maintaining the charts for Meaningful Use, billing and coding, managing pacemakers, completing stress test reports, handling office supply, as well as a number of additional items.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Managed office operations while scheduling appointments for department managers.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Medical Front Office
Acclaimed Heart and Vascular Center
06.2011 - 10.2011
Checked patients in and out, took copay and deductible, verified benefits, handled phones and faxes, scanned in paperwork to charts for EHR, as well as other clerical task.
Monitored front areas so that questions could be promptly addressed.
Organized spaces, materials and catering support for internal and client-focused meetings.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Oversaw appointment scheduling and itinerary coordination for both patients and personnel.
Doctoral Research Scientist at Max-Planck institute for heart and lung research (Department of Lung development and Remodelling)Doctoral Research Scientist at Max-Planck institute for heart and lung research (Department of Lung development and Remodelling)