Patricia Mott
Project Management
Fort Sill
Summary
With a distinguished career in the US Army, I excel in maintenance and repairs, problem-solving, and fostering team collaboration. My expertise in system troubleshooting and leadership significantly enhanced operational efficiency and project completion rates. Recognized for exceptional customer service and a proactive approach to safety and OSHA compliance, I consistently deliver results that exceed expectations. I am an enthusiastic and hard working individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
9
9
years of professional experience
6
6
Certifications
1
1
Language
Work History
Air and Missile Defense Technician
US Army
07.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Diagnosed and repaired problems with electrical and mechanical systems.
Headquarters Platoon Sergeant
US Army
09.2019 - 07.2024
- Developed strong collaboration among team members through effective communication and leadership.
- Streamlined administrative processes to increase efficiency in managing personnel records and documentation.
- Implemented new tactics and strategies for increased effectiveness during combat scenarios.
- Strengthened relationships with other units through joint exercises, fostering a cohesive working environment among all participants.
- Facilitated mission planning with superiors, ensuring timely execution of tasks and objectives.
- Mentored junior leaders, sharing knowledge and experience to cultivate the next generation of effective military professionals.
- Collaborated closely with support elements such as supply, maintenance, and medical teams for optimal functioning of the platoon headquarters element.
- Assisted in developing strategic plans based on intelligence analysis, contributing valuable insights that informed decision-making processes at higher echelons of command.
- Spearheaded community outreach initiatives that fostered positive relations between military personnel and local populations in deployment areas.
Section Chief
US Army
09.2017 - 09.2019
- Developed strong relationships with external partners to ensure timely collaboration on projects.
- Spearheaded change management initiatives that resulted in improved adaptability among team members during periods of transition.
- Boosted employee morale by developing a positive organizational culture focused on recognition and growth opportunities.
- Managed resource allocation effectively, ensuring optimal use of personnel and equipment resources.
- Enhanced team efficiency by implementing streamlined processes and procedures for daily operations.
- Increased project completion rates with effective delegation and priority assignment.
In-Processing Liason
US Army
05.2016 - 09.2017
- Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Supported organizational growth through active participation in networking events, conferences, and professional associations.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Established effective communication channels between departments by organizing and facilitating cross-functional meetings.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Solved conflicts and addressed issues that occurred between other entities and business.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
Education
Master of Science - Project Management
University of Maryland Global Campus
Hyattsville, MD 05.2001 -
Bachelor of Science - Management Information Systems
University of Maryland Global Campus
Hyattsville, MD 05.2001 -
Associate of Arts - General Studies
University of Maryland Global Campus
Hyattsville, MD 05.2001 -
Skills
Maintenance and repairs
Problem-solving
Customer service
Equipment maintenance
System troubleshooting
Operations monitoring
Issue analysis
Documentation and reporting
OSHA compliance
Operation Monitoring
Certification
Federal Communications Commission: General Radiotelephone Operator License
Timeline
ISCET: ESA Level 3 Solid State
01-2025
ISCET: ESA Level 4 Digital
01-2025
ISCET: ESA Level 2 AC Circuits
09-2024
ISCET: ESA Level 1 DC Circuits
08-2024
Air and Missile Defense Technician
US Army
07.2024 - Current
Headquarters Platoon Sergeant
US Army
09.2019 - 07.2024
Section Chief
US Army
09.2017 - 09.2019
Federal Communications Commission: General Radiotelephone Operator License
01-2017
Federal Communications Commission: GMDSS Radio Maintainer's License
01-2017
In-Processing Liason
US Army
05.2016 - 09.2017
Master of Science - Project Management
University of Maryland Global Campus
05.2001 -
Bachelor of Science - Management Information Systems
University of Maryland Global Campus
05.2001 -
Associate of Arts - General Studies
University of Maryland Global Campus
05.2001 -
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