Patricia Muniz
Frederick,MD
Summary
Dynamic and culturally adept professional with experience as an Au Pair for the Jones Family and a background in education and customer service. Excelled in fostering cultural exchange, enhancing bilingual communication, and developing innovative educational strategies. Demonstrated exceptional problem-solving and time management skills, alongside a strong work ethic and attention to detail.
Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
8
8
years of professional experience
Work History
Au Pair
Jones Family
02.2022 - 02.2024
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in English through immersive conversation and activities.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Organized age-appropriate educational trips to local museums, parks, zoos stimulating curiosity about the world around them.
- Implemented daily routine to maintain structure and stability
English Teacher
Yes Idiomas
09.2015 - 07.2020
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Prepared and implemented lesson plans covering required course topics.
- Developed innovative lesson plans to engage students in English language learning.
Receptionist
Clinica Benchimol
05.2016 - 05.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
No Degree - Cabin Crew Course
Vee One
Rio De Janeiro, Brazil12-2018
High School Diploma -
Colégio Brasileiro De São Cristóvão
Rio De Janeiro, Brazil12-2014
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Problem-solving skills
- Time management
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Au Pair
Jones Family
02.2022 - 02.2024
Receptionist
Clinica Benchimol
05.2016 - 05.2018
English Teacher
Yes Idiomas
09.2015 - 07.2020
No Degree - Cabin Crew Course
Vee One
High School Diploma -
Colégio Brasileiro De São Cristóvão
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