Patricia Munoz
Houston,TX
Summary
Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment. Offers strong organizational and student engagement skills.
Overview
10
10
years of professional experience
Work History
Real Estate Agent
Self-employeed
01.2022 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
Insurance Agent
Fred Loya Insurance
01.2018 - 03.2021
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Collected premiums on or before effective date of coverage.
Sales Representative Manager
Boost Moblie
01.2014 - 12.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Evaluated performance against goals and implemented appropriate development plans.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
No Degree - Business Administration
Houston Community College
Houston, TXSkills
- Administrative Support
- Grading Assignments
- Clerical Support
- Instructing Small Groups
- Conflict Resolution Techniques
- Verbal and Written Communication
- Classroom Management
- Organizational Abilities
- Complex Problem-Solving
- Parent Relations
- Group Classes
- Group Assistance
- Positive Reinforcement
- Billing Inquiries
- Making Announcements
- Customer Relationship Management
Languages
Spanish
Native or Bilingual
Timeline
Real Estate Agent
Self-employeed
01.2022 - Current
Insurance Agent
Fred Loya Insurance
01.2018 - 03.2021
Sales Representative Manager
Boost Moblie
01.2014 - 12.2017
No Degree - Business Administration
Houston Community College
Similar Profiles
April SpencerApril Spencer
At Home Mom at Self-employeedAt Home Mom at Self-employeed
Ashley VincentAshley Vincent
Stay at Home Mom at Self-employeedStay at Home Mom at Self-employeed
Aria BrassertAria Brassert
Resale Seller at Self-employeedResale Seller at Self-employeed
Gregory GoldmanGregory Goldman
General Contractor at Self-employeedGeneral Contractor at Self-employeed
SHARON GUERREROSHARON GUERRERO
Logistics Specialist at Army National GuardLogistics Specialist at Army National Guard