Patricia Murray
Saint Cloud
Summary
Healthcare professional prepared to excel in fast-paced medical environment. Provided comprehensive patient care and supported clinical operations. Known for strong team collaboration and adaptability with changing needs. Skills include patient interaction, medical documentation, and clinical support.
Overview
21
21
years of professional experience
Work History
Medical Assistant Extern
Family Practice Physician
01.2023 - 05.2025
- Assisted in patient intake, ensuring accurate collection of medical histories and personal information.
- Managed appointment scheduling, optimizing physician's calendar for efficiency and patient flow.
- Maintaining and collecting patient billing records, treatment history and insurance information in company database
- Monitored patient vitals
- Processed insurance/billing claims
- Maintained electronic health records, ensuring data integrity and confidentiality in accordance with regulations.
- Supported billing processes by verifying insurance information and assisting with claims submissions.
Administrative Assistant
Certus Senior Living
05.2009 - 03.2017
- Coordinated office communications to enhance workflow efficiency.
- Managed schedules and appointments for senior executives, ensuring optimal time management.
- Developed and maintained filing systems to improve document retrieval processes.
- Oversaw inventory management, ensuring adequate supplies for daily operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Sr. Clerk
Orange County Health Department
06.2004 - 10.2008
- Managed scheduling and coordination of departmental meetings and events effectively.
- Maintained accurate records in electronic health systems, supporting data integrity initiatives.
- Contributed to cost-saving efforts by monitoring inventory levels and placing orders for necessary supplies in a timely manner.
- Answered and managed incoming and outgoing calls while recording accurate messages for healthcare personnel.
Education
Medical Assistant Diploma - Medical Assisting
Florida Healthcare Academy
Orlando, FL05-2022
Skills
- Data entry and documentation
- Vital signs monitoring
- HIPAA compliance
- Active listening
- Written and verbal communication
- Patient transport
- Insurance verification
- Patient care coordination
- Immunization administration
- Patient scheduling expertise
- Physician support
- Medical billing and coding
- Exam room preparation
- Referral coordination
- Medical supplies inventory
- First aid and CPR certified
Timeline
Medical Assistant Extern
Family Practice Physician
01.2023 - 05.2025
Administrative Assistant
Certus Senior Living
05.2009 - 03.2017
Sr. Clerk
Orange County Health Department
06.2004 - 10.2008
Medical Assistant Diploma - Medical Assisting
Florida Healthcare Academy