Patricia Nelson
Layton,UT
Summary
Highly motivated and experienced professional with a strong background in retail management and customer service. Seeking a supervisory role in retail where I can leverage my expertise in team building, inventory management, and customer engagement to drive performance and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager of Merchandising
Old Navy
05.2022 - 10.2023
- Managed and trained a team of up to 25 employees
- Oversaw inventory levels, product placements, and promotional activities
- Analyzed customer behavior to create appealing product displays.
Personal Break for Family Reasons
Personal
09.2021 - 04.2022
Manager
Pizza Hut
08.2019 - 09.2021
- Supervised daily operations for the restaurant, leading a team of up to 10 employees
- Conducted interviews, handled cash management, and ensured smooth opening and closing procedures
- Prioritized excellent customer service, both in-person and over the phone.
Education
Medical Assisting Certification -
Eagle Gate College
06.2012
Skills
- Team Leadership & Development: Extensive experience in mentoring, training, and leading teams of up to 25 members, fostering a positive work environment, and promoting individual growth
- Customer Service Excellence: Over a decade of expertise in providing superior customer interactions, both in-person and over the phone
- Merchandising & Product Display: Demonstrated ability in understanding customer behavior, designing appealing product placements, and effectively executing promotional activities
- Inventory Management: Proficient in monitoring stock movements, managing inventory levels, and coordinating with suppliers to ensure timely stock replenishment
- Conflict Resolution: Proven track record in mediating disputes, resolving customer complaints, and ensuring a harmonious workplace
- Technical Proficiency: Skilled in Microsoft Office applications, including Excel
- Communication: Strong written and verbal communication skills
- Organizational Abilities: Demonstrated organizational skills in managing tasks, schedules, and projects efficiently
Certification
CDA (Child Development Associate)
Timeline
Assistant Manager of Merchandising
Old Navy
05.2022 - 10.2023
Personal Break for Family Reasons
Personal
09.2021 - 04.2022
Manager
Pizza Hut
08.2019 - 09.2021
Medical Assisting Certification -
Eagle Gate College
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