PATRICIA NELSON
Atlanta,GA
Summary
Highly accomplished healthcare professional with extensive experience in nursing leadership, operations management, and patient care delivery. Adept at leading multidisciplinary teams to ensure efficient healthcare services while maintaining adherence to quality standards and regulatory requirements. Proven track record of implementing innovative strategies to enhance patient outcomes, optimize resource utilization, and foster a culture of continuous improvement. Skilled in staff supervision, training, and development, with a focus on fostering collaborative environments to achieve organizational goals.
Overview
23
23
years of professional experience
Work History
Regional Nurse Manager
Wellpath
05.2022 - Current
- Managed 15 Correction facilities, ensuring efficient patient care delivery.
- Ensured regulatory compliance across all facilities in the region, conducting thorough audits and addressing any discrepancies swiftly.
- Evaluated the clinical performance of regional facilities, implementing targeted improvements to enhance patient outcomes.
- Conducted frequent medical records reviews and audits to verify followed quality measures.
- Conduct comprehensive patient assessments and provide necessary education regarding their health conditions
- Oversee medication management and ensure adherence to treatment protocols.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Advocated for nurses'' interests at the executive level, ensuring their needs were considered during policy development initiatives.
- Enhanced staff performance through regular training sessions and mentorship programs for nursing teams.
Staff Nurse
Advanced Care Partners
04.2019 - Current
- Followed patient care plans and communicated necessary revisions to the Nursing Supervisor/Clinical Manager
- Provided specialized patient care, including preparation of clinical progress notes and counseling patients and their families
- Participated in in-service programs, supervised, and taught other nursing personnel.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
Director of Nursing
NaphCare, Inc.
07.2021 - 04.2022
- Oversaw nursing operations in a large metropolitan jail, maintaining an average census of 3000 detainees
- Supervised a team of 60 full-time nurses and numerous part-time employees, ensuring optimal performance
- Assisted in the development and implementation of interventions to achieve organizational goals.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
Corporate Contract Nurse
Amazon
01.2020 - 07.2021
- Provided training to staff on managing employee COVID education and onsite testing protocols
- Led a multidisciplinary team in conducting onsite COVID testing and monitoring outcomes to prevent outbreaks
- Ensured compliance with infection control measures and company policies to safeguard employee health.
- Streamlined workflow processes by collaborating closely with colleagues and ancillary staff members, optimizing efficiency within the healthcare setting.
- Educated patients and families on disease management strategies, promoting self-care and adherence to treatment plans.
Special Projects Consultant (Contractual)
Emory University Hospital
12.2015 - 02.2019
- Assisted with Joint Commission and CARF recertification readiness
- Served as an educator for brain, spinal, and other neurological injuries
- Supervised Registered Nurses (RNs) and Nursing Assistants.
Director of Nursing/Interim Administrator
Lenbrook Atlanta
08.2014 - 11.2015
- Managed a 60-bed skilled unit and a 16-bed personal care facility
- Oversaw all financial and clinical management aspects of the facility
- Developed quality improvement initiatives and monitored medical care.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Established new policies and updated existing policies to improve standard of care for patients.
- Identified department issues to recommend corrective actions.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Spearheaded and implemented new projects to expand scope of engagement.
RN Compliance Auditor
Visiting Nurse Health Services
08.2013 - 11.2015
- Collaborated with the education department for staff training and data analysis
- Reviewed therapy billing and OASIS coding to maximize revenue
- Reduced hospital readmissions through compliance auditing.
- Developed key performance indicators for monitoring compliance activities, ensuring progress toward established objectives was effectively tracked and reported.
- Delivered comprehensive training programs for employees on key compliance topics, fostering a sound understanding of relevant regulations and best practices.
- Performed over 25 compliance audits per month.
- Streamlined internal processes by identifying inefficiencies in the existing control systems and recommending improvements.
- Developed robust risk assessment frameworks to systematically identify, evaluate, and prioritize organizational risks.
RN Field Clinician
Guardian Home Care
02.2011 - 04.2013
- Managed a large client load, including supervision of LPN reports.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Increased admissions by implementing effective marketing strategies.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
Director of Nursing
Golden Living Center
01.2009 - 02.2011
- Managed a 240-bed long-term rehab facility with 8 direct and 340 indirect reports
- Oversaw all administrative and budgetary functions of the nursing department
- Recruited and improved RN staffing to meet labor hour requirements.
Clinical Manager
Shepard Center
07.2001 - 03.2009
- Managed the Brain Injury Unit and assisted with the Spinal Cord Unit
- Oversaw a $2 million budget and supervised 80 full-time and part-time employees.
Education
Bachelor of Science - Nursing
Capella University
Minneapolis, MN09.2004
Associates of Science Nursing -
Bishop State College
Mobile, AL01.1995
Bachelor of Science - Logistics And Materials Management
Alabama A&M University
Huntsville, AL01.1990
Skills
- Proven ability to manage large teams of healthcare professionals, ensuring optimal performance and adherence to quality standards
- Expertise in healthcare compliance, regulatory requirements, and budgetary control to maintain operational efficiency
- Strong background in patient care delivery, including comprehensive assessments, medication management, and treatment protocol adherence
- Skilled in developing and implementing quality improvement initiatives to enhance patient outcomes and satisfaction
- Excellent communication and interpersonal skills, fostering collaborative environments and effective interdisciplinary teamwork
Knowledgeandskills
- Team Leadership
- Patient Care
- Operations Management
- Healthcare Compliance
- Continuous Improvement
- Patient Education
- Strategic Planning
- Problem Solving
- Risk Management
- Communication Skills
- Budgetary Control
- Quality Improvement
- Regulatory Adherence
- Resource Allocation
- Clinical Oversight
- Staff Training
- Performance Evaluation
- Emergency Response
- Interdisciplinary Collaboration
- Staff Supervision
Timeline
Regional Nurse Manager
Wellpath
05.2022 - Current
Director of Nursing
NaphCare, Inc.
07.2021 - 04.2022
Corporate Contract Nurse
Amazon
01.2020 - 07.2021
Staff Nurse
Advanced Care Partners
04.2019 - Current
Special Projects Consultant (Contractual)
Emory University Hospital
12.2015 - 02.2019
Director of Nursing/Interim Administrator
Lenbrook Atlanta
08.2014 - 11.2015
RN Compliance Auditor
Visiting Nurse Health Services
08.2013 - 11.2015
RN Field Clinician
Guardian Home Care
02.2011 - 04.2013
Director of Nursing
Golden Living Center
01.2009 - 02.2011
Clinical Manager
Shepard Center
07.2001 - 03.2009
Bachelor of Science - Nursing
Capella University
Associates of Science Nursing -
Bishop State College
Bachelor of Science - Logistics And Materials Management
Alabama A&M University
Similar Profiles
Ariége "Arie" AristilAriége "Arie" Aristil
Substance Use Disorder Counselor at MASAC at WellpathSubstance Use Disorder Counselor at MASAC at Wellpath
Tamara WeldonTamara Weldon
Registered Nurse at WellpathRegistered Nurse at Wellpath
Hope TaylorHope Taylor
Registered Nurse Supervisor at WellpathRegistered Nurse Supervisor at Wellpath
Jamiqua BrownJamiqua Brown
Mental Health Technician at WellpathMental Health Technician at Wellpath
Paul ComriePaul Comrie
Stream Manager at Nokia USA IncStream Manager at Nokia USA Inc