Compassionate Rehab Manager known for high productivity and efficiency in task completion. Possess specialized skills in patient care management, interdisciplinary team leadership, and regulatory compliance. Excel in communication, empathy, and problem-solving to enhance team performance and patient outcomes.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Rehab Manager
Fireside House
Centralia, IL
07.2017 - Current
Served as a liaison between physicians, payers, families, caregivers, insurance companies regarding patient care issues.
Monitored patient progress during the course of their rehabilitation program.
Oversaw daily operations of the department including scheduling appointments, managing supplies inventory.
Maintained a safe environment for patients while they are receiving therapy services.
Coordinated with multiple departments throughout the hospital or clinic to ensure effective communication between staff members.
Utilized data analytics tools to track key performance indicators related to rehab services delivery.
Reviewed medical records to assess appropriateness of treatments rendered by staff members.
Assisted with the development of individual rehabilitation plans for patients based on their needs and goals.
Director of Therapy
SSM Health St. Mary's Hospital
Centralia , IL
01.1993 - 07.2017
Oversaw management and operations of PT, OT and ST services at St. Mary's and Good Samaritan Hospitals and associated Outpatient Clinics
Oversaw management and operations of onsite Health Clinic at Continental Tire in Mt. Vernon, IL
Oversaw management and operations of Convenient Care and Express Health Care clinics in Southern Illinois for SSM Health
Collaborated with physicians and other health care providers regarding best practices in providing quality patient care.
Assisted in developing policies and procedures related to the delivery of healthcare and rehab services.
Evaluated new equipment for use in the therapy department.
Served as a liaison between patients, families, physicians, staff members, outside vendors.
Participated in professional development activities such as continuing education courses or seminars.
Supervised and evaluated the performance of physical therapists and support staff.
Participated in meetings with external agencies such as local hospitals or insurance companies.