Patricia Newman
Wauchula ,Fl
Summary
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Billing Specialist
Aloha Medical Services
01.2023 - Current
- Managed billing processes to ensure accuracy and timely submission of claims.
- Work effectively with medical payers such as Medicare, Medicaid and commercial insurance companies to obtain timely and accurate payments.
- Researched and resolved billing discrepancies to enable accurate billing.
- Responded to customer concerns and questions on daily basis.
- Maintained accurate records of customer payments.
Patient Access Representative
Advent Health Wauchula Hospital
01.2021 - 01.2023
- Streamlined patient registration processes to enhance efficiency and reduce wait times.
- Coordinated insurance verification and benefits determination for optimal patient experience.
- Developed patient communication strategies to clarify procedures and enhance service satisfaction.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Enhanced patient experience, ensuring welcoming environment from first point of contact.
Store Manager
CATO
05.2016 - 05.2020
- Led daily operations, ensuring optimal inventory management and product availability.
- Trained and mentored staff to enhance customer service skills and operational efficiency.
- Implemented visual merchandising strategies, improving store layout and customer engagement.
- Oversaw scheduling and staffing, optimizing workforce allocation to meet business needs.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
SOUTH FLORIDA STATE COLLEGE
WAUCHULA, FL 05.2014
Skills
- Proficient in data entry tasks
- Patient billing
- Insurance eligibility verification
- Payment posting
- Medical claims submission
- Medicare and medicaid process
- Medical billing proficiency
- Paperwork and documentation
- Patient collections
- Friendly, positive attitude
- Attention to detail
- Customer service
Certification
- Certified Billing and Coding Specialist - (2016)
Timeline
Billing Specialist
Aloha Medical Services
01.2023 - Current
Patient Access Representative
Advent Health Wauchula Hospital
01.2021 - 01.2023
Store Manager
CATO
05.2016 - 05.2020
SOUTH FLORIDA STATE COLLEGE
Similar Profiles
DALTON DAYDALTON DAY
FTO/Paramedic at Aloha Medical ServicesFTO/Paramedic at Aloha Medical Services
Dalton DayDalton Day
Paramedic Field Training Officer at Aloha Medical ServicesParamedic Field Training Officer at Aloha Medical Services
Maria Cruz-BurgerMaria Cruz-Burger
Travel Nurse at Aloha Nursing and Rehab Center- Adavantis MedicalTravel Nurse at Aloha Nursing and Rehab Center- Adavantis Medical
Cindy GranadosCindy Granados
Grants Specialist at Hardee County Board of County CommissionersGrants Specialist at Hardee County Board of County Commissioners
Maribel RamirezMaribel Ramirez
Certified Nursing Assistant at Desoto Health & RehabCertified Nursing Assistant at Desoto Health & Rehab