Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Nickel

Feasterville, Trevose,PA

Summary

Versatile and dynamic professional with a proven track record in customer service and administrative efficiency, notably at Allstate Services. Skilled in cash handling and computer applications, I excel in high-pressure environments, ensuring seamless operations and customer satisfaction. Demonstrated ability to enhance workflow and communication, embodying exceptional organizational and interpersonal skills.

Overview

50
50
years of professional experience

Work History

Customer Service/Key Holder

Ritas Water Ice
09.2019 - 10.2024
  • Oversaw daily opening and closing procedures, verifying accurate cash handling and secure storage of valuable items.
  • Provided exceptional customer service during peak hours, maintaining professionalism under pressure.
  • Handled escalated customer issues professionally, resulting in satisfactory resolutions for both parties.
  • Ensured timely restocking of shelves, preventing stockouts that could negatively impact sales.

Order Fulfillment Associate

Target Corporation
09.2018 - 01.2019
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Picked and packed order items.
  • Followed procedures at all times for personal and team safety.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.

Support Staff Member

Neshaminy School District
02.2005 - 02.2018

Clerk Typist,

Classroom Assistant working directly with teachers and students.

Hall monitor assuring students were in designated areas.

Cafeteria Aide.

Cleaner.

Customer Service/General Warehouse Associate

Strawbridges
08.2001 - 03.2011

Sorting unloading boxes from receiving area. Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast paced environment. Experience with Planograms.

Secretary/Administrative Assistant to the President

Allstate Services
08.1974 - 01.2005
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Education

High School Diploma -

St. Anthonys/Hamilton High West
Hamilton Twp. NJ

Skills

    Typing

    Customer Service

    Computer Skills

    Cash Handling

    Cosmetology License

    Food Service Experience

Timeline

Customer Service/Key Holder

Ritas Water Ice
09.2019 - 10.2024

Order Fulfillment Associate

Target Corporation
09.2018 - 01.2019

Support Staff Member

Neshaminy School District
02.2005 - 02.2018

Customer Service/General Warehouse Associate

Strawbridges
08.2001 - 03.2011

Secretary/Administrative Assistant to the President

Allstate Services
08.1974 - 01.2005

High School Diploma -

St. Anthonys/Hamilton High West
Patricia Nickel