Patricia Noreen
Goose Creek,SC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hard working and passionate job seeker eager to secure the position of Team Technician - Repair.
Overview
20
20
years of professional experience
Work History
Front Desk Associate and Lead
Clements Ferry Veterinary
01.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest issues effectively, ensuring a positive customer experience.
Front Desk Associate
Patrick’s Vet Clinic
10.2022 - 01.2023
- Managed multiple phone lines, proficiently handling appointments, cancellations, and modifications.
- Checked in patients for appointments and handled payments
Front Desk Associate/Front Desk Manager
Animal Medical West
09.2015 - 05.2021
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Check patients in and out
- Handled payments a daily deposits
- Kept inventory of food, treats, and prevention
- Submitted claims
Insurance Verifier
Coastal Tides Counseling
08.2016 - 05.2017
- Collaborated with healthcare providers to obtain required patient information for accurate insurance verification.
- Obtain prior authorizations for services
- Obtain prior authorizations for medications
Front Desk, Kennel Associate, Vet Assistant
Huguenot Animal Hospital
08.2014 - 09.2015
- Assisted veterinarians during examinations, holding animals securely for safe handling and minimizing stress on both staff and animals.
- Streamlined check-in/check-out processes for patients while ensuring all necessary paperwork was completed accurately and efficiently upon arrival/departure of pets.
- Attended to kenneled patients - feeding, walking, medicating, playing
Front Desk Associate
Charleston Counseling Associates
01.2010 - 07.2014
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Performed basic daily bookkeeping tasks.
- Collected fees, and payments.
- Verify patient insurance information
- Obtain prior authorizations for visits and medications
Receptionist, Cashier, Warranty Administrator
Stokes Volkswagen And Stokes Mazda
08.2004 - 08.2009
- Submitted warranty claims
- Reconciled warranty statement
- Purged parts
- Cashed out customers
- Answered multiline phone
Education
Bachelor of Science - Healthcare And Medical Services Management
College of Charleston
Charleston, SC12.2025
Associate of Science -
Trident Technical College
North Charleston01.2014
01.2011
01.2008
Skills
- Time Management
- Problem-solving skills
- Organization skills
- Strong attention to detail
- Office Administration
- Conflict Management
- Team Oversight
- Inventory Oversight
- Microsoft Office
- Quality assurance
- Basic knowledge of automotive parts
Timeline
Front Desk Associate and Lead
Clements Ferry Veterinary
01.2023 - Current
Front Desk Associate
Patrick’s Vet Clinic
10.2022 - 01.2023
Insurance Verifier
Coastal Tides Counseling
08.2016 - 05.2017
Front Desk Associate/Front Desk Manager
Animal Medical West
09.2015 - 05.2021
Front Desk, Kennel Associate, Vet Assistant
Huguenot Animal Hospital
08.2014 - 09.2015
Front Desk Associate
Charleston Counseling Associates
01.2010 - 07.2014
Receptionist, Cashier, Warranty Administrator
Stokes Volkswagen And Stokes Mazda
08.2004 - 08.2009
Bachelor of Science - Healthcare And Medical Services Management
College of Charleston
Associate of Science -
Trident Technical College
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