Photography and Ceramics are my creative outlets shown locally and at art fairs
KVMR Community Radio volunteer
Travel and Hiking for inspiration
Patricia O'connor
Nevada City,California
Summary
Dedicated customer service professional with a strong foundation in hospitality principles and a proven track record of enhancing guest satisfaction. Recognized for a courteous and professional demeanor, along with extensive knowledge of menu items, specialty promotions, and alcoholic beverages. Detail-oriented and hardworking, consistently fostering a welcoming environment while effectively managing customer flow and collaborating with diverse teams. Energetic and adaptable, bringing flexibility and enthusiasm to every role while demonstrating exceptional communication skills in fast-paced settings.
Overview
2025
2025
years of professional experience
Work History
Customer Service Skills
- Barista Experience in local coffee shops
- Attention to details
- Communicate well with others for clear understanding and excellent with Conflict Resolution
- Great customer service, display work and sales abilities
- Cashier, stocking, register work, closing duties, barista experience, handling money and time management skills
Human Service and Administration Skills
- Working with low-income and at-risk families to subsidize child care services as a Family Support Specialist
- Working with Resource and Referral Programs to assist families to find the resources in the community to meet their needs.
- Coordinate Child Development Conferences, Parenting Workshops and Child Care Provider Trainings.
- Speaking to community groups, agencies and media regarding family needs and resources.
- Excellent computer skills; Create brochures and newsletters for community awareness.
Cancer Treatment
01.2023 - 01.2025
- Now Cancer Free
Flour Garden Bakery
01.2018 - 01.2023
Spring Street Market & Deli
01.2017 - 01.2017
- Summer 2017
Customer Service Sales/Display Work
The Alexander Art Gallery
01.2014 - 01.2016
Customer Service Sales
Spirithouse Import
01.2013 - 01.2014
Family Support Specialist
Sierra Nevada Children's Services
01.1984 - 01.2011
- Laid Off-Funding Loss
Education
Associates Degree - Social Service/Art
Sierra College
Grass Valleyundefined
Ventura College
Ventura, Californiaundefined
Abraham Lincoln High School
San Francisco, CaliforniaSkills
- Excellent customer service skills
- Organizational skills
- Food and beverage service
- Sales and customer service
- Inventory management skills
- Fine art skills
- Design skills
- Effective customer communication
Interests
Timeline
Cancer Treatment
01.2023 - 01.2025
Flour Garden Bakery
01.2018 - 01.2023
Spring Street Market & Deli
01.2017 - 01.2017
Customer Service Sales/Display Work
The Alexander Art Gallery
01.2014 - 01.2016
Customer Service Sales
Spirithouse Import
01.2013 - 01.2014
Family Support Specialist
Sierra Nevada Children's Services
01.1984 - 01.2011
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Ventura College
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Abraham Lincoln High School
Customer Service Skills
Human Service and Administration Skills
Associates Degree - Social Service/Art
Sierra College