Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Patricia O'connor

Nevada City,California

Summary

Dedicated customer service professional with a strong foundation in hospitality principles and a proven track record of enhancing guest satisfaction. Recognized for a courteous and professional demeanor, along with extensive knowledge of menu items, specialty promotions, and alcoholic beverages. Detail-oriented and hardworking, consistently fostering a welcoming environment while effectively managing customer flow and collaborating with diverse teams. Energetic and adaptable, bringing flexibility and enthusiasm to every role while demonstrating exceptional communication skills in fast-paced settings.

Overview

2025
2025
years of professional experience

Work History

Customer Service Skills

  • Barista Experience in local coffee shops
  • Attention to details
  • Communicate well with others for clear understanding and excellent with Conflict Resolution
  • Great customer service, display work and sales abilities
  • Cashier, stocking, register work, closing duties, barista experience, handling money and time management skills

Human Service and Administration Skills

  • Working with low-income and at-risk families to subsidize child care services as a Family Support Specialist
  • Working with Resource and Referral Programs to assist families to find the resources in the community to meet their needs.
  • Coordinate Child Development Conferences, Parenting Workshops and Child Care Provider Trainings.
  • Speaking to community groups, agencies and media regarding family needs and resources.
  • Excellent computer skills; Create brochures and newsletters for community awareness.

Cancer Treatment
01.2023 - 01.2025
  • Now Cancer Free

Flour Garden Bakery
01.2018 - 01.2023

Spring Street Market & Deli
01.2017 - 01.2017
  • Summer 2017

Customer Service Sales/Display Work

The Alexander Art Gallery
01.2014 - 01.2016

Customer Service Sales

Spirithouse Import
01.2013 - 01.2014

Family Support Specialist

Sierra Nevada Children's Services
01.1984 - 01.2011
  • Laid Off-Funding Loss

Education

Associates Degree - Social Service/Art

Sierra College
Grass Valley

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Ventura College
Ventura, California

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Abraham Lincoln High School
San Francisco, California

Skills

  • Excellent customer service skills
  • Organizational skills
  • Food and beverage service
  • Sales and customer service
  • Inventory management skills
  • Fine art skills
  • Design skills
  • Effective customer communication

Interests

Photography and Ceramics are my creative outlets shown locally and at art fairs

KVMR Community Radio volunteer

Travel and Hiking for inspiration

Timeline

Cancer Treatment
01.2023 - 01.2025

Flour Garden Bakery
01.2018 - 01.2023

Spring Street Market & Deli
01.2017 - 01.2017

Customer Service Sales/Display Work

The Alexander Art Gallery
01.2014 - 01.2016

Customer Service Sales

Spirithouse Import
01.2013 - 01.2014

Family Support Specialist

Sierra Nevada Children's Services
01.1984 - 01.2011

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Ventura College

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Abraham Lincoln High School

Customer Service Skills

Human Service and Administration Skills

Associates Degree - Social Service/Art

Sierra College