Patricia O'Connor
Dayton,OH
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Assistant
Heart, Ryhthm, and Vascular
Beavercreek, OH
05.2023 - Current
- Collaborated with podiatrists to develop treatment plans based on patient assessments and needs.
- Trained new staff on office procedures and patient management systems, fostering team competency.
- Streamlined inventory management for medical supplies, reducing waste and ensuring availability.
- Implemented electronic health record updates to enhance data accuracy and accessibility for clinical teams.
Medical Assistant
Ark of Mahogany
Dayton, OH
02.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Doing paperwork as of Prior Authorizations, Disability Paperwork, ADA paperwork in a timely manner
Medical Assistant
Premier Cardiology
Dayton, Ohio
02.2021 - 04.2023
- Assisted in patient intake and medical history documentation, ensuring accuracy and efficiency.
- Managed appointment scheduling and follow-up communications, improving patient flow.
- Performed routine diagnostic tests, including X-rays and lab specimen collection, adhering to protocols.
- Educated patients on post-operative care and medication management, enhancing recovery outcomes.
Medical Assistant/ Front office specialist
Buckeye Family Practice
Huber Heights, Ohio
03.2018 - 05.2020
- I work the front office as well as a clinical Medical Assistant. I assisted the D.O and multiple N.P with intake and getting the patient chief complaint, Vitals, EKG, Phlebotomy, Suture removals, Vaccines, Shots, etc. I also help the billing department when needed. When working the front office I assist the patient with scheduling, prior authorizations, educating patients of their lab results.
Medical Assistant
Kettering Podiatry
Kettering, Ohio
06.2017 - 11.2017
- I assist the Podiatrist with escorting the patients into their rooms, taking vitals, obtaining their chief complaint, drawing up medicine, suture removal.
Cashier/ Shift Leader
Ameristop Food Mart
Huber Heights, Ohio
02.2005 - 11.2015
- I work as a part-time cashier. I handle checkout, stocking, gas purchases.
Customer Service Representative
TelePerformance
Fairborn, Ohio
06.2007 - 04.2009
- As a service representative I had many primary duties included inbound customer telephone calls regarding their cell phones, technical support issues, resolved issues in a timely manner. I took elevated phones calls with upset customers. Offered additional products that were being offered. I followed compliance and privacy act guideline. I worked with multiple phone lines and computers.
Education
Associate of Science - Medical Assistant
Fortis College
01-2017
GED -
Wayne High School
Huber Heights, OH01-2005
Associate of Science - Registered Nurse
Fortis College
Centerville, OH12-2028
Skills
- Good customer service skills
- Great with customers
- Good with customer complaints
- Athena Trained
- Spring Chart Trained
- Epic Trained
- Practice Fusion Trained
- HIPAA compliance
- Medical terminology knowledge
- Phlebotomy
- Reliable team player
- CPR
- Immunization administration
- Specimens collection and processing
- Laboratory specimen collection
- Medical supply inventory
- Reliable transportation
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
Heart, Ryhthm, and Vascular
05.2023 - Current
Medical Assistant
Ark of Mahogany
02.2023 - Current
Medical Assistant
Premier Cardiology
02.2021 - 04.2023
Medical Assistant/ Front office specialist
Buckeye Family Practice
03.2018 - 05.2020
Medical Assistant
Kettering Podiatry
06.2017 - 11.2017
Customer Service Representative
TelePerformance
06.2007 - 04.2009
Cashier/ Shift Leader
Ameristop Food Mart
02.2005 - 11.2015
Associate of Science - Medical Assistant
Fortis College
GED -
Wayne High School
Associate of Science - Registered Nurse
Fortis College