
Results-driven Associate Director specializing in client management and media platforms. Demonstrated success in leading cross-functional teams to improve product functionality and increase user engagement. Proficient in conducting sales demonstrations and leveraging CRM platforms to strengthen client relationships.
Facilitated product demonstrations to promote adoption of new platform features.
Created and delivered technical training programs for agency clients and internal teams.
Cultivated client relationships while prioritizing enhancement requests with product development.
Provided support for over 65,000 agency/media users across 350 offices.