Patricia Oliver
Brooklyn,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
17
17
years of professional experience
Work History
Special Education Teacher
Board Of Education 396k
Brooklyn, NY
09.2023 - Current
- Enhanced students'' communication skills by implementing group activities and collaborative projects.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
Autism Support Associate
Private Residence
05.2023 - Current
- Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Assistant Site Coordinator
Smiley Elementary School
Ludowici Georgia
05.2021 - 05.2023
- Exercised precise communications with students, teachers, parents and school administrators regarding school activities.
- Prepared school budget and submitted to school board with recommendations for hiring, capital expenditures, and cost-saving initiatives.
- Supported site coordinator with introduction of innovative curriculum for extracurricular programs.
- Supervised learning activities for elementary and middle school students.
Customer Service Representative
SJV & Associates
12.2020 - 11.2021
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Handled calls, retrieving customer data, presenting relevant product information and cancelling services.
- Reviewed established accounting systems and historical information to identify strengths and weaknesses of existing methods and controls.
Clinical Research Intern
Madigan Army Medical Center
02.2018 - 02.2020
- Presented research findings to scientific audience and general public.
- Carefully handled and disposed of biological hazardous materials following strict safety procedures to avoid contamination.
- Gathered and evaluated quality assurance data to identify issues and improve process efficiency.
- Maintained Study-specific equipment and processing of researching same and assessed site processes.
Clinical Trial Associate/Medical Assistant
Samaritan Hospital
06.2015 - 07.2018
- Collected, evaluated and modeled collected data.
- Followed informed consent processes and maintained records.
- Collected data and followed research protocols, operations manuals and case report form requirements.
- Familiar with ICH GHP
Medical Associate
Wykcoff Heights
06.2010 - 07.2015
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for incoming patients and maintained detailed records of test results by entering data and patient information into computer.
Clinical Assistant
Maimonides Medical Center
06.2007 - 07.2014
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Education
Master of Science - Health Administration
Cuny School of Professional Studies
NY12.2024
Bachelor of Science - Public Health
American Public University System
Charles Town, WV06.2020
Skills
- Medical office administration
- Quantitative skills
- Root Cause Analysis
- Medical Terminology
- Food Safety Certification
- HHA Certification
- MS Office
- Teamwork and Collaboration
- Patient Management
- Laboratory maintenance
- ICH GHP
- Behavior Redirection
- Educational Strategies
- Interdisciplinary Care
- Child Supervision
- De-Escalation Techniques
- Quality Assurance
- Documentation Management
Timeline
Special Education Teacher
Board Of Education 396k
09.2023 - Current
Autism Support Associate
Private Residence
05.2023 - Current
Assistant Site Coordinator
Smiley Elementary School
05.2021 - 05.2023
Customer Service Representative
SJV & Associates
12.2020 - 11.2021
Clinical Research Intern
Madigan Army Medical Center
02.2018 - 02.2020
Clinical Trial Associate/Medical Assistant
Samaritan Hospital
06.2015 - 07.2018
Medical Associate
Wykcoff Heights
06.2010 - 07.2015
Clinical Assistant
Maimonides Medical Center
06.2007 - 07.2014
Master of Science - Health Administration
Cuny School of Professional Studies
Bachelor of Science - Public Health
American Public University System