Patricia Olson
Sioux Falls,SD
Summary
Dynamic and adaptable Med Aide with a proven track record of excelling in fast-paced environments. Recognized for strong communication and critical thinking skills, I effectively foster teamwork and deliver exceptional customer service. Committed to continuous improvement, I thrive under pressure while managing multiple projects efficiently.
Overview
2026
2026
years of professional experience
Work History
Trail Ridge
Med Aide
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Packer
Amazon
Sioux Falls, SD
2024 - 06.2025
- Operated packaging machinery to ensure efficient assembly and processing of products.
- Inspected finished products for quality assurance, maintaining high standards throughout production.
- Collaborated with team members to optimize workflow and meet daily packing goals.
- Maintained cleanliness and organization of packing area, adhering to safety protocols.
- Assisted in training new employees on safe packaging practices and equipment operation.
- Implemented process improvements that reduced packaging time while enhancing product presentation.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Improved team collaboration through effective communication and coordination with coworkers.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
- Conducted quality control checks, ensuring all outgoing packages met company standards.
- Played key role in peak season by managing increased packing volume, ensuring no backlog.
- Reduced packaging time, carefully selecting and using appropriate tools and methods.
- Coordinated with suppliers to replenish packing materials, avoiding any delays in order processing.
Assistant Manager
Circle K
Sioux Falls, SD
2024 - 2025
- Assisted in developing and implementing operational strategies to enhance team performance.
- Coordinated daily activities, ensuring alignment with organizational goals and objectives.
- Monitored inventory levels, initiating restock requests to maintain product availability.
- Trained new staff on policies, procedures, and best practices for optimal efficiency.
- Collaborated with cross-functional teams to streamline communication and workflow processes.
- Implemented process improvements that reduced operational delays and increased productivity.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Oversaw daily operations to maintain store cleanliness and organization.
Certified Nursing Assistant and Med Aide
Bethany Nursing Home
Sioux Falls, SD
2021 - 2024
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of resident rooms and communal areas, promoting a healthy environment.
- Supported nursing team in administering medications according to care plans.
- Documented patient care accurately in electronic health records for continuity of care.
- Collaborated with interdisciplinary team to enhance resident care strategies and outcomes.
- Trained new staff on operational procedures and best practices for patient assistance.
- Participated in quality improvement initiatives to elevate standards of resident care services.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
Certified Nursing Assistant and Med Aide
Golden Living Center - Nursing Home
Sioux Falls, SD
2018 - 2024
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
- Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
- Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
- Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Facilitated personal hygiene management, feeding and ambulation.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Delivered high-quality care to Type patients in hospital facility.
- Assisted nursing staff with patient care tasks, ensuring comfort and safety for residents.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Documented patient interactions and care activities accurately in electronic health records.
- Supported daily living activities, enhancing residents' quality of life through personal engagement.
- Trained new staff on best practices for patient handling and safety protocols.
Education
High School Diploma -
Hayfield High School
HayfieldSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Trail Ridge
Med Aide
Packer
Amazon
2024 - 06.2025
Assistant Manager
Circle K
2024 - 2025
Certified Nursing Assistant and Med Aide
Bethany Nursing Home
2021 - 2024
Certified Nursing Assistant and Med Aide
Golden Living Center - Nursing Home
2018 - 2024
High School Diploma -
Hayfield High School