Patricia Ortiz

- Streamlined office operations, ensuring compliance with regulatory guidelines and efficient staff task coordination.
- Enhanced problem-solving techniques, supporting staff during critical operations and improving overall service delivery.
- Managed financial documentation and budget reports, contributing to transparent and accountable financial tracking.
- Facilitated partnerships with state officials, staying ahead of regulatory changes and maintaining provider credentialing.

Collaborated with State officials to stay informed on new laws and regulations regarding provider credentialing.

Ensured timely completion of billing procedures within Patagonia Electronic Medical Records.

Processed and forwarded original invoices and receipts to County Court for payment.

Managed the integration of school and state partner activities to streamline primary review, with a focus on school exclusion.

Aided in organizing county-wide distribution events.

• - Spearheaded county-wide health initiatives, improving community access to health resources and education.
• Developed individualized service plans based on assessment findings.
• Developed educational materials in conjunction with various county agencies.
• Provided emotional support to patients dealing with difficult health issues.
• Scheduled appointments for clients with appropriate medical specialists.
• Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
• Facilitated referrals to community resources such as housing, transportation, and employment opportunities.
• Provided crisis intervention services when needed.
• Educated clients on available resources and services within their communities.
• Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
• Maintained communication between the family and other involved parties regarding the patient's condition.
• Actively participated in staff meetings discussing best practices in patient care coordination.
• Delivered healthy living and disease management information to specific population groups.
• Created informational flyers and posters that outlined guidelines related to contact tracing protocols.
• Monitored trends in the spread of COVID-19 by analyzing data from contact tracing efforts.
• Identified close contacts of infected individuals and provided guidance on quarantine procedures.
• Remained up-to-date on new developments related to the pandemic, including changes in treatment protocols.
• Answered calls and interacted with community members to provide information on advocacy services.
• Educated clients on options to assist in making informed decisions.

• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Collaborated with other agencies to ensure that families receive appropriate services.
• Encouraged healthy lifestyle choices by educating parents about nutrition, exercise, mental health awareness.
• Maintained accurate records of all assessments, progress notes, service plans and other documents related to client services.
• Supported families through crisis management strategies aimed at restoring balance within the home environment.
• Established rapport with clients by demonstrating respect for cultural diversity.
• Promoted self-sufficiency by helping families identify strengths and weaknesses in order to set achievable goals.
• Facilitated parent education classes on topics such as parenting skills, health care, nutrition, and child development.
• Assisted parents in developing positive relationships with their children through play activities.