Gloria Resendiz
Dixon,CA
Summary
Proven leader with extensive experience at NorCal Beverage/Manna Beverage, adept in client retention strategies and decision-making. Demonstrates a strong work ethic, excels in both English and Spanish, and enhances team efficiency. Expert in account reconciliation and inventory consolidation, significantly improving operational workflows.
Overview
26
26
years of professional experience
Work History
Customer Account Representative Supervisor
NorCal Beverage/ Manna Beverage
2001.02 - Current
- Strong work ethics and able to work independently as well as with a team.
- Ability to prioritize, multitask, adhere to deadlines.
- Ability to prioritize, multi task, adhere to deadlines.
- Language proficiency in both English and Spanish.
- Professional attitude and attention to detail work procedures.
- Responds quickly to customer needs and resolves any issues to avoid escalation.
- Work directly with customers by having MS Team weekly meetings.
- Over see five customer service representative's work in office and on call for three shifts.
- Pride myself in being fair with all assigned team members under me.
Warehouse Material Handler
Gymboree Distribution Center
1998.06 - 2001.01
- Located materials and supplies by pulling and verifying items on production orders.
- Sorted materials for scanning to meet production goals.
- Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.
- Collaborated with team members to optimize workflow, improving overall warehouse efficiency.
Education
No Degree - Child Development
D.Q University
Davis, CA01.1999
High School Diploma -
Dixon Maine Prairie High School
Dixon, CA06.1996
Skills
- Strong negotiation
- Data entry proficiency
- On time and reliable
- Account Reconciliation
- Inventory Consolidation
- Updating Customer Accounts
- Decision-Making
- Documentation and Recordkeeping
- Problem Identification In Systems
- Account Monitoring
- Systems Processing Orders
Work Objective
I have worked for a family owned company for 23 years. I have gained much of my experience and knowledge from many. Today I am ready for a new opportunity to become a part of your company.
Timeline
Customer Account Representative Supervisor
NorCal Beverage/ Manna Beverage
2001.02 - Current
Warehouse Material Handler
Gymboree Distribution Center
1998.06 - 2001.01
No Degree - Child Development
D.Q University
High School Diploma -
Dixon Maine Prairie High School
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