Patricia Pace
Whiting,NJ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
40
40
years of professional experience
Work History
Clerk
Ocean County Health Department
02.2022 - Current
- Interacted with public by phone or email to provide information.
- Provided quality clerical support through data entry, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Managed calendars and scheduled appointments to maintain smooth flow of all Homebound appointments for Covid and Flu vaccines for Ocean County.
- Provided meeting support by taking minutes.
- Input Rabies information into databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Property Adjuster
Allstate Insurance Co.
07.1983 - 12.2020
- Analyzed first reports of loss and underlying file material to determine if claim was suspect
- Reduced loss ratios through fair and prompt processing of claims
- Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures
- Attended multiple anti-fraud training courses, conferences and client SIU training
- Mentored new members of claims staff in proper procedures.
Cashier/Front End Manager/Self-Check Out
Pathmark Supermarket
06.2008 - 04.2014
- Provided pleasant customer experience by assisting shoppers with their needs.
- Managed money from register till to ensure customer's smooth transaction.
- Learned roles of other departments to provide coverage and keep store operational
- Trained new employees on our daily routine showing them step by step instructions
- Answered phone calls to assist customer with questions.
- Resolved issues regarding customer complaints and escalated worsening concerns to store manager for remediation.
Education
Union Catholic High School
Skills
- Spreadsheet Development
- Database Entry
- Administrative Support
- Schedule and Calendar Management
- Telephone Etiquette
- Prioritization
Timeline
Clerk
Ocean County Health Department
02.2022 - Current
Cashier/Front End Manager/Self-Check Out
Pathmark Supermarket
06.2008 - 04.2014
Property Adjuster
Allstate Insurance Co.
07.1983 - 12.2020
Union Catholic High School
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