PATRICIA PALACIOS
RCFE ADMINISTRATOR
North Hollywood,CA
Summary
Caring healthcare aide with 4 years providing in-home care to over 7 patients. Talented at offering attentive care to patients assisting them with various activities of daily such as helping with personal grooming, carrying out light housekeeping and providing meals. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors. Organized and dependable at managing multiple priorities with a positive attitude.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Live-In Caregiver
The Nest
04.2019 - 05.2023
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
General Manager
Zankou Enterprises
09.2012 - 07.2018
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Assessed reports to evaluate performance, develop targeted improvements and implement changes
- Developed effective business plans to align strategic decisions with long-term objectives
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system
Manager
Bob's Big Boy
01.2000 - 09.2012
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Applied customer feedback to develop process improvements and support long-term business needs
- Conducted monthly inventories of raw materials and components on work floor
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
Education
No Degree - General Studies
Littlerock High School
Littlerock, CA07.1995
Skills
- First Aid Certification
- Client Records Management
- Word Processing
- Vitals Monitoring and Documentation
- Wound Care
- Payroll
Accomplishments
- Supervised team of 52 staff members
- Resolved product issue through consumer testing
- Used Microsoft Excel to develop inventory tracking spreadsheets
Certification
- PCA - Personal Care Aide
- DCA - Direct Care Aide
- CPCT/A - Patient Care Technician/Assistant
- PCW - Personal Care Worker
- Licensed [Job Title] - [Timeframe]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Live-In Caregiver
The Nest
04.2019 - 05.2023
General Manager
Zankou Enterprises
09.2012 - 07.2018
Manager
Bob's Big Boy
01.2000 - 09.2012
No Degree - General Studies
Littlerock High School
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