Patricia Patton
Albuquerque,NM
Summary
Organized Medical Records Technician, with a history of meeting company needs with consistent and organized practices, brings needed skills in data entry, records retrieval and filing, HIPPA Compliance and knowledge of Medical Terminology to create new medical records and collect demographic information from various sources to gather patient information.
Overview
2
2
years of professional experience
2
2
Certification
Work History
Medical Records Technician
Advantmed
Irvine, CA
05.2024 - Current
- Efficiently retrieved medical records from various healthcare facilities and providers for insurance claims processing and Risk Management Improvement
- Maintained a high level of accuracy and attention to detail when handling sensitive patient information
- Utilized electronic health record systems to locate and retrieve specific medical records in a timely manner
- Collaborated with healthcare professionals and administrative staff to ensure the completeness of medical records
- Organized and maintained a comprehensive database of retrieved medical records for easy access and reference
- Managed multiple requests simultaneously, prioritizing based on urgency and importance
- Adhered to strict confidentiality guidelines when handling confidential patient data during the retrieval process
- Developed strong relationships with healthcare facilities, establishing rapport with key contacts for efficient record retrieval
- Ensured compliance with all relevant regulations, including HIPAA, while retrieving medical records
- Collaborated with cross-functional teams to streamline processes between departments involved in record retrieval
- Maintained accurate documentation of all activities related to each request for audit purposes
- Demonstrated excellent problem-solving skills when faced with challenges in locating hard-to-find medical records
- Collaborated with IT teams to troubleshoot any technical issues related to electronic health record systems used for retrieval
- Demonstrated excellent organizational skills when managing large volumes of incoming requests
- Maintained confidentiality at all times when handling sensitive patient data during the retrieval process
- Utilized strong attention to detail when reviewing retrieved medical records for completeness and accuracy
Caregiver
Ambercare/Addus Home Health Care
Albuquerque, NM
12.2023 - 04.2024
- Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and wellbeing
- Assisted with daily activities such as bathing, dressing, grooming, and medication management
- Maintained a clean and organized living environment for clients by performing light housekeeping duties
- Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
- Provided companionship and emotional support to alleviate feelings of loneliness or isolation
- Assisted with physical therapy exercises as directed by healthcare professionals
- Maintained confidentiality regarding sensitive personal information about clients at all times
- Attended training sessions and workshops to enhance caregiving skills and stay updated on best practices
Room Attendant
DoubleTree by Hilton
Albuquerque, NM
07.2023 - 08.2023
- I changed bed linens, made beds, dust furniture, wipe down mirrors and windows, empty trash, clean bathroom tub, toilet, sink, mirrors, walls, sweep, mop and sanitize all surfaces, restock all towels, vacuum rug, deodorize room, turn on air and turn out lights
Missing Years of Employment
My Dad
Baldwin Park, CA
01.2008 - 07.2018
- Moved back home when my mom suddenly passed away
- Stayed to take care of my disabled elderly dad
- Helped my dad with everyday living by helping him shower, get dressed and take his meds
- I went to the grocery store and bought food that was nutritionally balanced for his health
- Provided companionship by engaging in conversation and participating in recreational activities
- Aided with his mobility and independence and continually monitored his safety
- Contacted his Drs to follow up with future appointments
- Drove him to doctors' appointments and social outings.
- Was with him during the Hospice stage of his health
- Followed all his wishes
Office Manager/Housekeeper
Morris Apartments
Albuquerque, NM
03.2007 - 09.2007
- I worked in the office of an apartment complex where I filed paperwork and answered phones, I did Bank drops and I also cleaned empty apartments and prepped them for maintenance to do upgrades before they were re-rented
Logistics Flow Team Member
Target
Albuquerque, NM
08.2006 - 01.2007
- Verified inventory computations by comparing to physical counts of stock and investigating discrepancies
- Addressed customer complaints in a timely manner while maintaining professionalism
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
Inventory Specialist
Washington Inventory Service
Albuquerque, NM
04.2005 - 07.2006
- I counted merchandise for multiple retail stores to help prepare for yearly audits
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Utilized barcode scanners to quickly update inventories in the system.
- Conducted periodic inventories and physical counts of product supplies.
Education
Certificate - Medical Billing & Coding
Kaplan University
Davenport, OK05.2006
Certificate - MicroComputer Accounting
Watterson College
West Covina, CA04.1992
Certificate - Medical Assisting Front Office
Baldwin Park Adult School
Baldwin Park, CA02.1991
Skills
- EMR systems
- Teamwork
- Medical records retrieval
- Customer Service
- Google Docs
- Bilingual English/Spanish
- Medical terminology
- Electronic health records
- Regulatory compliance
- Record retrieval
- Attention to detail
- Time management
- Problem solving
- Confidentiality practices
- Communication skills
- Relationship building
- Computer proficiency
- Record maintenance
- Patient data confidentiality
- Time management abilities
- Medical record safeguarding
- Information retrieval
- Records management
- Patient information verification
- Health Information Privacy
- Professionalism
Certification
- Driver's License, 02/01/23, 02/28/31, I've had my driver's license since I was 19 years old. I just moved out here to NM and I got it out here in Feb of 2023.
- CPR Certification, 12/01/23, 12/31/24
Timeline
Medical Records Technician
Advantmed
05.2024 - Current
Caregiver
Ambercare/Addus Home Health Care
12.2023 - 04.2024
Room Attendant
DoubleTree by Hilton
07.2023 - 08.2023
Missing Years of Employment
My Dad
01.2008 - 07.2018
Office Manager/Housekeeper
Morris Apartments
03.2007 - 09.2007
Logistics Flow Team Member
Target
08.2006 - 01.2007
Inventory Specialist
Washington Inventory Service
04.2005 - 07.2006
Certificate - Medical Billing & Coding
Kaplan University
Certificate - MicroComputer Accounting
Watterson College
Certificate - Medical Assisting Front Office
Baldwin Park Adult School
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