Patricia Peger

Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment. Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business. Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items. Effectively communicate with customers and respond to questions and requests in a timely manner. Operate equipment (e.g., box cutter, knives, slicers, wrappers, scales, processor, fryer, boaster, ovens, compactor, highboy cart, tongs, steamer, food processor, cleaning utensils, shrink wrappers, decorating tube, oven racks and hot cases) according to company guidelines. Follow basic product handling procedures. Assist with product production, packaging, presentation, rotation and replenishment Ensure in-stock position of available product Maintain working knowledge of all department equipment. Gain and demonstrate a high level of operational execution, product skills and process skills. Ensure consistent execution of all Department standard operating procedures (SOPs). Utilize accomplished selling skills in order to secure additional sales and use suggestive selling techniques to increase sales of products during sales events. Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink.