Summary
Overview
Work History
Education
Skills
Timeline
Generic

PATRICIA PENCE

TAYLORSVILLE

Summary

Office/HR Administrator with experience in payroll administration and project management. Demonstrated ability to build strong client relationships and lead teams effectively. Utilizes strong communication and problem-solving skills to enhance operational success and profitability across various business sectors.

Overview

13
13
years of professional experience

Work History

Office/HR Administrator

Western Volte Electrical LLC
Salt Lake City
04.2025 - Current
  • Office management, records management, invoice processing, calendar management, and customer relations. Recruitment, onboarding, compliance, and employee relations. Payroll, time tracking, expense reports, billing, and accounts payable/receivable. MS Office Suite (Excel, Word, Outlook) Communication (written and verbal), problem-solving, conflict resolution, and teamwork

Business Owner/ Founder

We Volte Electric Inc
Salt lake city
01.2020 - 04.2025
  • Ran a small electrical contracting business, successfully handling diverse projects across residential, commercial, and industrial sectors. Oversaw operations, acquiring new contracts, and enhancing profitability. I possess strong skills in project management, team leadership, financial oversight, and maintaining client relationships. I’m eager to utilize my business knowledge and technical skills to make a significant impact. - Directed all business operations, focusing on financial forecasting, budgeting, and payroll for a team of 11 employees. Cultivated client relationships from the initial consultation stage through project bidding to final sign-off. - Oversaw cost control, resource allocation, project scheduling, quality assurance, and safety compliance. Developed team leadership, vendor management, and comprehensive financial management strategies, including budgeting and accounts receivable. Excelled in operations management, client relations and negotiation, bidding and estimating, subcontractor management, and vendor relations. - Proficient in Microsoft Office Suite and QuickBooks.

Business Owner/Co-Founder

A-Styline Electric LLC
Salt Lake City
07.2017 - 12.2019
  • Co-ran a small electrical contracting business, successfully handling diverse projects across residential, commercial, and industrial sectors. Oversaw operations, acquiring new contracts, and enhancing profitability. I possess strong skills in project management, team leadership, financial oversight, and maintaining client relationships. I’m eager to utilize my business knowledge and technical skills to make a significant impact. - Directed all business operations, focusing on financial forecasting, budgeting, and payroll for a team of 11 employees. Cultivated client relationships from the initial consultation stage through project bidding to final sign-off. - Oversaw cost control, resource allocation, project scheduling, quality assurance, and safety compliance. Developed team leadership, vendor management, and comprehensive financial management strategies, including budgeting and accounts receivable. Excelled in operations management, client relations and negotiation, bidding and estimating, subcontractor management, and vendor relations. - Proficient in Microsoft Office Suite and QuickBooks.

Customer Service Manager

Zions Bank
Sandy
11.2012 - 10.2015
  • Ensuring all employees are properly trained and able to refer prospects/clients to other bank products and services.
    Assists in ensuring the financial center is in compliance with all bank policies and procedures.
    Establish and maintain relationships with individual and business customers, and provide assistance with problems these customers may encounter. Network within communities to find and attract new business. Oversee the flow of cash and financial instruments.
    Review collection reports to determine the status of collections and the amounts of outstanding balances.
    Review reports of securities transactions and price lists to analyze market conditions.

Education

Bachelor of Science - Business Management With Concentration in Human Re

University of Phoenix
06-2015

Skills

  • Payroll administration
  • Employee onboarding and offboarding
  • Records management
  • Project management
  • Customer relationship management
  • Vendor relations
  • Team leadership
  • Conflict resolution
  • Problem solving
  • Effective communication
  • Time management
  • Orientation preparation
  • Staffing and recruitment
  • Employee relations
  • Office Suite and QuickBooks proficiency

Timeline

Office/HR Administrator

Western Volte Electrical LLC
04.2025 - Current

Business Owner/ Founder

We Volte Electric Inc
01.2020 - 04.2025

Business Owner/Co-Founder

A-Styline Electric LLC
07.2017 - 12.2019

Customer Service Manager

Zions Bank
11.2012 - 10.2015

Bachelor of Science - Business Management With Concentration in Human Re

University of Phoenix

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