Patricia Perry

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

• Elevated customer satisfaction through followup and enthusiastic customer service.
• Executed daily opening and closing procedures, maintaining operational efficiency.
• Trained new servers in customer service best practices, elevating overall team's performance.
• Increased repeat business by establishing personal rapport with regular customers.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

• Greet customers at table, Explain dinner specials, take drink orders and suggest appetizers while waiting for your dinner
• Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
• Experienced in wine service and and dessert presentations
• Enhanced customer satisfaction by providing efficient and friendly food service.

Provided excellent customer service to an average of 5 tables per lunch shift, ensuring guest satisfaction

• Maintained appearance and cleanliness of food service areas during events.

Improved customer satisfaction by providing efficient and friendly food service in a high-volume setting.